Raging Waters Los Angeles - Security Agent
Raging Waters Los Angeles - Security Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain caveand chose to share it with the world. Today Herschend is the largest family-held themed attractions company with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something uniqueall are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and servicewhat we call Heartspitalitythe intersection of heart and hospitality.
As an equal-opportunity employer we strive to provide environments where every host guest and partner feel welcome valued and loved. We firmly believe that words and actions matter which is why all individuals are to be treated equally and with respect.
We are currently looking for a:
Raging Waters Los Angeles - Security Agent
Roles & Responsibilities:
Security Agents are responsible for maintaining a safe environment for guests and employees. The perfect candidate should have an eye for detail a knack for problem-solving and an ability to remain calm in stressful situations.
Seasonal Position: Security Agent
The pay rate for this position is $18.00/hour
Start Date: June 2025
California Security Identification Card Required
Job Duties & Responsibilities:
Enforce all Park rules and regulations
Monitor Park assets with intent to ensure the safety of all our guests and employees
Maintain constant vigilance while the park is operating to identify any potential issues or safety concerns; communicate any potential issues to other departments and/or leadership in a timely manner
Conduct bag checks to prevent prohibited items from entering the park
Maintain compliance with company and industry best practices policies and procedures to create a safe environment for colleagues and guests
Monitor guest safety and communicate conflicts to supervisors on duty
Take control of emergency and intense situations while remaining calm
Professionally manage crowd control during emergency situations
Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further
Exercise clear and concise communications with all park departments
Answer phone calls providing pleasant and helpful phone contact for staff and the public.
Assist in safety prevention efforts including responding to all safety calls fire alarms and emergencies.
Utilize electronic card access closed circuit television and other audio/visual monitoring systems monitors and supervises the response to all reports or irregular conditions including the unauthorized entry of persons or vehicles to protected buildings and areas breaches of perimeter security or any other suspicious activities occurring on the property.
All other duties as assigned by leadership
Education and Experience:
High School diploma GED or equivalent; Equivalent work experience will also be considered
1 year of previous security or related experience highly desired
California Security Identification Card Required
Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with California Child Labor Laws
Ability to work flexible schedule including evenings weekends and holidays
Must be able to work third shift (overnight) if the park security operates on a 24-hour schedule
Must have reliable transportation to and from your scheduled shift
Must possess a valid drivers license and a good driving record
Ability to safely and efficiently operate motorized vehicles and equipment
Ability to comprehend and carry out verbal and written instructions
Ability to apply knowledge of security methods procedures interviewing listening and note-taking techniques for specific situations
Ability to deal fairly objectively and courteously with the public without regard to race ethnicity religion or political beliefs
Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
Ability to operate a variety of electronic equipment such as cameras radios personal computers or other communication devices
Ability to professionally and calmly deal with stressful and/or tense situations
Ability to collaborate with other team members external first responders and emergency personnel during emergency situations
Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
Ability to maintain certifications as required by assignment
Physical Requirements:
Ability to stand walk and remain on feet for majority of the workday
Ability to occasionally stoop twist kneel bend squat or reach above shoulders
Ability to walk stand or run on uphill downhill or uneven surfaces.
Ability to remain sedentary for extended periods of time while using a computer/camera equipment
Ability to carry push pull lift and hold objects weighing 30 pounds or more
Must have good visual acuity night vision and peripheral vision.
Ability to see details of objects that are more than a few feet away
Working Conditions:
This role will be based in both an office setting as well as frequent exposure to all other indoor and outdoor park environments
Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain and other weather conditions
Subject to dark environments particularly during midnight shift
Subject to constant repetitive motion high noise levels flashing lights and heavily populated environments
Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Do not miss the chance to spark your career now!
Required Experience:
Unclear Seniority
Employment Type
Hourly
