(USA) Member Assist
(USA) Member Assist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Summary...
We are looking for people who take pride in their work to join our team. You help shape our members entire shopping experience by giving them a positive first and last impression.In the member assist cart attendant role you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine sleet or snow our members count on you.
You will sweep us off our feet if:
You thrive in fast-paced environments
Youre a multi-tasker at heart
You keep member satisfaction as your top priority
You can stand for long periods of time while assisting members quickly and accurately
Youre a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
You will make an impact by:
Maintaining a positive attitude by smiling greeting and thanking members
Providing exceptional customer service to members across the club as needed answering any questions they may have
Maintaining a clean neat and member-ready area
The member assistant cart attendant is a great way to start a fulfilling career at Sams Club. Apply now!
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.
What youll do...
Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the companys products and services.
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the companys products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
Complies with company policies procedures and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies data and resources; collaborating with managers co-workers customers and other business partners; identifying priorities deadlines and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change difficulties and feedback.
At Sams Club we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet!
-Health benefits include medical vision and dental coverage
-Financial benefits include 401(k) stock purchase and company-paid life insurance
-Paid time off benefits include PTO parental leave family care leave bereavement jury duty and voting. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see at The hourly wage range for this position is $16.00 to $23.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule facility season or specific work performed. Multiple premiums may apply if applicable criteria are met. Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications. Primary LocationMinimum Qualifications...
Preferred Qualifications...
Employment Type
Full-Time
