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SAP Functional Consultant

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description
  • Lead and support SAP OTC (Order to Cash) processes including order management pricing delivery billing and cash application.
  • Configure SAP SD module and related integrations with FI MM and third-party systems.
  • Collaborate with business stakeholders to gather requirements and translate them into functional specifications.
  • Participate in SAP implementation rollout and upgrade projects.
  • Troubleshoot and resolve issues in the OTC process.
  • Conduct user training and support change management initiatives.
  • Ensure compliance with internal controls and audit requirements.
  • Work closely with cross-functional teams to ensure seamless end-to-end process execution.




Responsibilities

1. Process Ownership & Governance

  • Own the end-to-end OTC process across SAP modules (SD FI MM etc.).
  • Define and enforce standard operating procedures (SOPs).
  • Ensure compliance with internal controls and external regulations.

2. Project Leadership

  • Lead OTC workstreams in SAP implementation rollout or upgrade projects.
  • Coordinate with cross-functional teams (e.g. MM PP FI CRM).
  • Manage timelines deliverables and stakeholder expectations.

3. Solution Design & Configuration

  • Design scalable and efficient OTC solutions in SAP.
  • Configure SAP SD (Sales and Distribution) and related modules.
  • Collaborate with technical teams for custom developments (e.g. user exits enhancements).

4. Integration Management

  • Ensure seamless integration between OTC and other SAP modules (FI MM WM etc.).
  • Support interfaces with external systems (e.g. CRM EDI 3PL).

5. Issue Resolution & Support

  • Act as the escalation point for complex OTC issues.
  • Provide guidance to support teams and end-users.
  • Monitor and improve system performance and user experience.

6. Training & Change Management

  • Conduct training sessions for key users and business stakeholders.
  • Drive change management initiatives during process or system changes.

7. Continuous Improvement

  • Identify process gaps and improvement opportunities.
  • Leverage SAP best practices and new functionalities (e.g. S/4HANA innovations).
  • Monitor KPIs like order cycle time DSO (Days Sales Outstanding) and order accuracy.


Qualifications
  • Bachelors degree in Computer Science Business or related field.
  • 10 years of hands-on experience in SAP SD/OTC.
  • Strong understanding of the end-to-end OTC cycle.
  • Experience with SAP S/4HANA is a plus.
  • Knowledge of integration points with FI MM and CRM.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and in a team environment.
  • SAP certification in SD or S/4HANA Sales.
  • Experience with EDI IDocs and third-party logistics integration.
  • Exposure to Agile or hybrid project methodologies.



Required Experience:

Contract

Employment Type

Full-Time

Company Industry

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