Regional Change Management Lead
Regional Change Management Lead
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Regional Change Management Lead
The Change Management Lead on the SCB account will be in charge of regional change management to support the transformation from SCB and JLL on the account.
The changes will not only impact JLL and CRES SCB staff but also business some of the wider SCB business in the region.
Therefore the objective is to make sure that the nature of all tasks and projects is understood and supported by all concerned within the account and CRES. It will be critical to adapt to local specifics as required and make sure that staff involved has opportunities to contribute to the evolution of the platform based on their expertise and local understanding.
Change management is the art and science of managing the people side of change. Business could identify a logical and critically important change have the support of a terrific leadership team and have an ace project manager enlisted to make the change happen and yet that change would still be at risk of failing implementation. Why Because change happens one person at a time and if we forget to understand anticipate and plan for the reactions that individuals are likely to have we will fail more often than not.
Change management is responsible for preparing people to make a personal decision to change. In many cases we can build and deliver a project but unless people elect to a new behaviour/culture/way of doing things a project may never realize its full potential.
The change management approach includes four distinct phases
- Preparing for change I understand why I have decided to
- Managing change I know how to I am able to
- Reinforcing change I will continue to
Role Responsibilities
Apply a structured change management approach and methodology for the people side change caused by the project and change efforts.
Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
Conduct detailed impact analysis in relation to changes of procedures systems and organizational structure.
Identify potential business risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
Conduct readiness assessments evaluate results and present findings in a logical and easy-to-understand manner.
Develop a set of actionable and targeted change management plans including communication plan sponsor roadmap coaching plan training plan and resistance management plan.
Support the execution of plans by managers and business leaders.
Be an active and visible coach to executive leaders who are change sponsors.
Create and manage measurement systems to track adoption utilization and proficiency of individual changes.
Identify resistance and performance gaps and work to develop and implement corrective actions.
Create and enable reinforcement mechanisms and reward systems for acknowledgement of success.
Work with project teams to integrate change management activities into the overall project plan.
Work with communication training and HR professionals in the formulation of plans and activities to support project implementation.
Work hand in hand with the project operational or workplace strategy team
Liaise with various JLL and CRES or other SCB stakeholders
.
Key Competencies
Demonstrate leadership potential communication skills and relationship management skills with other employees and clients; interact effectively and professionally with vendors consultants and clients.
Understand and lead JLLs behaviors and demonstrate ability to effectively deliver complex change management projects; deliver continuous improvement; build trust and credibility by delivering on commitments operating with integrity and delivering outstanding results.
Problem Solving/Analysis Executive presence and comfort interacting with individuals at all levels.
Detail oriented confident dependable self-starter with exceptional organizational skills.
Self-awareness strong work ethic and empathy Conflict management skills with ability to work under pressure while acting in a calm manner
Minimum of 5 years change management experience preferably from a services firm background;
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Location:
On-site London GBRIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Employment Type
Full-Time
