2nd Shift Customer Coordinator Quality Manager (787 Program)
2nd Shift Customer Coordinator Quality Manager (787 Program)
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$ 115200 - 140800
1 Vacancy
Job Description
Company:
The Boeing CompanyTheBoeing South Carolina Delivery CenterQuality team is seeking a2nd Shift Customer Coordinator Quality Manager(Level K) to join our team inNorth Charleston SC. This role will support the Delivery Center & Customer Coordinator teams with an emphasis on Customer Experience. This is a second (2nd) shift position along with occasional overtime and weekends.
You will oversee inspection activities production control process improvement and Lean/BPS while developing and shaping organizational strength and functional excellence. There will be regular interaction with the cross-functional production support team operations senior leadership and regulatory agencies. The position requires effective leadership and people skills the ability to problem solve and proactively identify issues and developing & communicating corrective action plans to drive defect elimination and first pass quality.
This leader will use extensive experience with Customer interactions to successfully manage a team of inspectors. Leading influencing and driving prevention-based corrective action and continuous improvements throughout the production system using the Boeing Problem Solving Model (BPSM) or Root Cause Corrective Action (RCCA). The position involves understanding and developing standard operating procedures as well as leading a Quality organization with thorough knowledge of Quality Management Systems (QMS).
Position Responsibilities:
Manages leads and guides employees performing customer inspections
Develops quality strategies and plans in support of customer experience
Provides education and coaching on the Quality Management System (QMS)
Acquires and manages resources; provides quality technical management and leads performance improvements
Develops and maintains relationships and partnerships with customers stakeholders peers suppliers and direct reports/employees
Oversees review of technical information to ensure quality and replicability
Develops and implements integrated departmental plans to ensure business technical and customer requirements are achieved
Coaches counsels mentors and provides developmental opportunities and job assignments to enhance employee performance and expand capabilities
Promotes employee recognition and builds a departmental culture that improves employee satisfaction and retains a skilled and motivated workforce
Provides input on the development of departmental business and technical strategies goals objectives and related metrics to ensure alignment with Company vision/strategy
Conveys organizational messages of departmental goals; proactively communicates with employees peers (e.g. executives and fellow managers) and customers
Keeps others informed by communicating program or project status conducting and participating in team meetings providing presentations and listening to employee concerns and suggestions
Implements strategies to improve open and honest communication within the team & organization
Communicates policies and direction to enhance employee awareness and clarify expectations
Creates a culture of continuous improvement by communicating/deploying enterprise best practices and employee engagement to improve cost quality delivery employee job satisfaction and customer satisfaction
Basic Qualifications (Required Skills/Experience):
3 years building developing and maintaining customer relationships
3 years of experience in aerospace manufacturing quality or a regulated industry
3 years of experience leading teams in a formal and/or informal leadership role
Experience working with safety and quality processes and procedures
Willingness & ability to work 2nd shift along with occasional weekends and/or overtime
Preferred Qualifications (Desired Skills/Experience):
Experience leading problem solving activities (e.g. RCCA BPSM defect reductions)
3 years of experience in Quality Management Systems (QMS) and process improvements
3 years of experience working with customer airlines or government agencies
5 years of experience in cross-functional leadership collaborative problem solving building lasting relationships & proficiency in written and verbal communication
Shift:
This position is 2nd shift. Willingness to work other shifts based on business needs is required.
Relocation:
This position offers relocation based on candidate eligibility.
Drug Free Workplace:
Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications as well as market and business considerations.
Summary pay range: $115200 - $140800
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
This position offers relocation based on candidate eligibility.Export Control Requirement:
This is not an Export Control position.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 2 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
Boeing Participates in E Verify
Right to Work Statement
Required Experience:
Manager
Employment Type
Full-Time
