Senior Specialist, DDM - Digital Product Marketing
Senior Specialist, DDM - Digital Product Marketing
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1 Vacancy
Job Description
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.
JOB SUMMARY:
The Digital Product Marketing function within the Direct Digital Marketing (DDM) team is responsible for marketing strategies that drive awareness adoption and engagement of new digital products developed by the Digital & Technology division of Universal Destinations and Experiences. Working with stakeholders throughout Digital & Technology including Product Global UX/UI Design and the Transformation Management Office (TMO) this individual will develop a deep understanding of the products strategies key features and target audiences to drive the creation of marketing plans. Additionally this individual will collaborate with teams throughout the Marketing & Sales organization to identify integration points with existing campaigns along with facilitating organizational awareness and execution of new campaigns and programs in support of digital products.
MAJOR RESPONSIBILITIES:
Strategy & Planning:
- In partnership with channel leads responsible for the development approval and implementation of channel strategy planning for assigned campaigns.
- Lead discussions with large cross-functional partners across multiple organizations to understand requirements from partners and proactively identify solutions to as a part of the go-to-market process.
- Collaborate on expansive after-action reviews that help determine a data-driven story to inform business impact from assigned campaigns and inform future planning and recommendations.
- Provide Product Marketing oversight and guidance for marketing campaigns that include elements of core Digital Products.
- Lead the planning development and ongoing management of direct marketing programs.
- Lead strategic use of first party data to increase personalization and relevancy; defining data needs and consistently pushing overall data strategy forward.
- Partner with cross-divisional stakeholders to ensure business objectives are met by developing and continuously enhancing DDM programs.
- Work closely with the content and creative partners to design relevant and impactful content for different audience segments to drive user engagement and conversion.
- Partner with analytics teams to conduct A/B and other tests maintaining an ongoing testing framework and reporting regularly on test results.
Program Management:
- Oversee the reporting for the Digital Product Marketing portfolio and ensure roadmaps presentations and other materials are always show-ready and up-to-date.
- Identify process improvement and optimization opportunities to support operational excellence and seamless process integration.
- Partner closely with Project Managers across the organization to identify risks and overall program status for assigned campaigns.
- Lead the execution and monitoring of DDM initiatives.
- Manage the end-to-end implementation of data-driven programs including concept development audience segmentation tactical deployment performance reporting and ongoing optimization.
- Ensure programs deliver a 1:1 customer experience by implementing targeting modeling and personalization capabilities in programs to drive increased engagement conversion and ROI.
- Manage the deployment calendar ensuring alignment with business priorities.
- Partner with analytic teams on use cases that guide the development of segmentation and propensity models to drive audience selection product message and next best action recommendations.
Creative Development:
- Partner closely with the Creative team to create consistent brand-driven messaging and visual design and seek approvals on creative concepts as well as final product from all project stakeholders senior management legal and/or 3rd party partners.
- Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
Bachelors degree or equivalent demonstrated professional experience in a related field (e.g. Business Marketing Communications.)
EXPERIENCE:
- 3 years of experience in Digital Marketing;
- or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Required Experience:
Senior IC
Employment Type
Full-Time
