Senior Intercompany Order Management Specialist
Senior Intercompany Order Management Specialist
Posted on :
04-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Work Flexibility: Onsite
Provide first class customer service for the Stryker selling divisions & LRDs. Support and execute the logistics in accordance with customer SLA CDC objectives RAQA and Trade Compliance. Ensure a smooth supply chain through order management and follow up.
Responsibilities:
- Overseeing and coordinating the order management and customer-facing activities to meet goals and quality requirements while setting and/or prioritizing tactical issues and evaluations based on Customer demands/trends/needs.
- Provides first class customer service; first point of contact for Stryker LRDs.
- Support and execute the logistics in accordance with customer SLA Business rules CDC objectives RA/QA and Trade Compliance. Supports a smooth supply chain through order management.
- Order management: Order entry; Order follow up; Support on warehouse processing; Reporting towards customers and other stakeholders
- Communication; Contact person for customer service departments regarding outstanding sales orders pending shipments and any other relevant inquiries
- Escalation handling
- Application of Stryker business rules
- Preparation of relevant documentation
- Interact with Supply Chain for inventory availability
- Support tactical issues with forwarders customer service and customers
- Reporting towards Customer Service Purchasing Plants LRDs and selling divisions
- Identify opportunities for service & process improvement; participating in initiatives / projects to improve service productivity processes and capabilities and/or cost reductions
- Will manage equipment and workload/capacity to meet the Customers needs
- Will ensure compliance with all aspects of our Quality Management System from alert notification through customers satisfaction
- Supporting the Demand and Supply Execution (DSE) process as part of the IBP cycle.
Expectation:
- 3-5 years of experience in Supply Chain management Logistics Operations / Medical Industry
- Fluent English and Polish
- Advanced skills in MS office SAP
- Excellent communications and interpersonal skills
- The role requires a high degree of independence and responsibility
- Solid and comprehensive communication and diplomatic skills
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
