Senior Consultant Insurance Business Process Optimization & Automation North America
About the Role
The applicant should have experience in advising Insurance client executives both business and IT and experience leading teams working on Insurance Business process optimization and Automation consulting engagements. Applicant should have some of the following: - Experience in working on Insurance Business Process across multiple Insurance product lines
- Life
- Annuities
- Brokerage
- Property & Casualty (Personal and Commercial Lines)
- Group benefits.
- Disability Insurance
- Long Term Care
- Worked across the insurance value chain line of Underwriting Claims New Business Policy Servicing etc.
- Experience in Process discovery Process Assessment by identifying opportunities for process improvement and business process automation.
- Worked on end-to-end current state mapping and future state solution creation.
- Experience in end-to-end business process automation engagements with insurance carriers.
- Must have implemented different intelligent automation capabilities for insurers including RPA RDA Intelligent Document Processing (IDP / iOCR) AI/ML Chat BOTS and GenAI.
- Process Assessment for Digital transformation and modernization programs.
- Experience with BPMN tools including not limited to IBM Blue Works Visio etc.
- Experience implementing Automation platforms likes UiPath/BluePrism/Automation Anywhere/Pega Robotics/Appian for Insurance operations.
- Agile / Scrum / Kanban Methodology.
- Competency in SharePoint PowerBI JIRA/Trello/ADO.
Other Qualifications - Bachelors degree or foreign equivalent required.
- MBA or equivalent advanced degree Industry-related certification preferred.
- 5 years of relevant work experience with 2 years of experience in comparable consulting services.
- Strategic mindset and the ability to collaborate with other team members.
- Multitask engage with stakeholders plan effectively and consistently achieve operational goals.
- Excellent relationship-building abilities.
- Ability to collaborate with resources in global delivery model.
- Experience in Agile and/or hybrid methodologies.
Additional Consulting Responsibilities- Client Relationship and Development: Regularly interacts with clients including clients at senior levels. Expresses himself/herself well to clients and answers questions fluidly. Earns clients respect.
- Client Delivery: Delivers high-quality client outputs on time more or less independently: Seeks advice and counsel where needed. Begins to mentor and direct the efforts of others.
- Consulting Behaviours: Works independently with minimal oversight. Identifies and seizes opportunities by taking decisive action. Maintains flexibility on the job; adjusts schedule tasks and priorities when necessary. Demonstrates learnability. Shows willingness to step outside of comfort zone and take on new challenges and responsibilities. Engages in firm and practice building.
- Core Consulting Skills: Constructs simple complete compelling business cases to support recommendations. Masters facilitation and meeting skills; plans and leads effective meetings; understands different decision-making styles and drives decision-making. Masters basic presentation skills. Delivers credible presentations for client work; leads discussions with clients at peer or team lead level. Develops focused expertise in a particular horizontal or vertical area.
Additional information- Travel to client sites and for practice work efforts is required on a regular basis.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
This job description may not cover or contain a comprehensive listing of all activities duties and responsibilities that are required of the employee.
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits: -- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident Critical Illness Hospital Indemnity Legal)
- 401(k) plan and contributions dependent on salary level
About UsInfosys Consulting is the global management and technology consulting practice of Infosys a global leader in technology services and consulting. We combine the power of time-tested methodologies people-driven innovation and disruptive technology to enable leaders of the worlds top brands pursue a path of smart transformation. Together with our clients internal and external partners we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
Ability to design and implement end-to-end solutions at scale
A flat organization structure with direct access to our senior-most leaders
An entrepreneurial environment full of bright highly motivated consultants
Opportunities for motivated consultants to impact local communities
The ability to design your career and drive your professional learning and development
A truly global culture
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Required Experience:
Senior IC