Business Analytics & Insights Snr Manager - HIV

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

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Job Description

The Business Analytics & Insights (BA&I) HIV role partners with the HIV Business unit within Gilead UKI. This role is a permanent full-time role with the expectation to work onsite 3 days per week at Gileads UKI offices in High Holborn London.

Gileads HIV business unit supports launches and commercialisation of a portfolio of products at diverse lifecycle stages. Products included under the remit of this role include Gileads full HIV Portfolio including Biktarvy and the upcoming Lenacapavir launch. One hundred percent (100%) of the role will be focussed on HIV brands.

The role of the HIV BA&I analytics lead is integral to driving positive and sustainable performance for the business unit and superior customer engagement. The role focus is the generation interpretation and dissemination of research and data distilling insights from multiple sources to optimise the affiliates market and customer understanding and provide recommendations that drive competitive execution. Focussed on national performance with deep dives into key accounts regular and ad hoc analytics are conducted to answer key business questions from the brand team and senior leaders to forecast revenue and market opportunities and to make recommendations shaping marketing strategy and field team tactics. The role also leads monthly data interrogation and national / subnational performance tracking to enable optimisation of UKI execution excellence.

The Business Analytics & Insights lead for HIV reports to the Director of the Gilead UKI Business Analytics & Insights team. The role collaborates and partners with a wide range of cross functional stakeholders including daily interactions with the HIV business unit (marketing sales managers promotional and non-promotional field teams medical market access and legal team) BA&I and commercial operations peers. The person in this role has a high profile within the affiliate engaging regularly with UKI leaders and representing the UKI when engaging with regional or global cross functional teams.

The successful candidate will be articulate and highly numerate with strong functional business intelligence knowledge and the interpersonal skills to drive proactive cross functional collaboration in a busy and proactive team.

Project management PowerPoint and Excel skills are essential. Previous experience of an analytics / business intelligence role within secondary care in the pharma/biotech industry and / or experience within the HIV therapy area are desirable. Knowledge and experience of programming and data visualisation tools (e.g. Tableau or Power BI) are also desirable.

The ideal candidate will enjoy managing multiple projects and cross functional stakeholders concurrently with an ability to prioritise based on business need market opportunity or corporate strategy. They should demonstrate strong business acumen resilience under pressure a positive solution focussed approach to overcoming challenges and a tenacious drive for excellence.

Key Responsibilities and Activities

Essential Competencies

• Highly numerate with proven data analysis and interpretation skills
• Excellent attention to detail coupled with an ability to understand and speak to the big picture.
• Recognises/interprets business issues and recommends solutions through insights and analysis.
• Applies strategic and critical thinking; can communicate complex analytics in a clear and concise manner.
• The ability to meaningfully portray and communicate quantitative data in graphical form.
• Leads projects independently coordinating input from cross-functional teams and external vendors.
• Interacts with internal customers ranging from leadership to field sales reps to understand business needs and priorities; establishes and maintains positive business cross functional relationships.
• Presents impactful insights comfortable presenting recommendations to diverse stakeholders.

Market and Customer Insights

• Market Research
  • Assesses business insight needs; designs and agrees a fully comprehensive annual market research insights and data plan and estimates the associated budget in collaboration with commercial team.
  • Oversees briefing contracting execution delivery and communication of insights from market research within timelines and to agreed budget.
  • Manages external agency partnerships ensuring adherence to the ABPI code and Gilead SOPs and standards.
  • Collates and communicates research observations implications and insights with proactive recommendations and guidance for how the business should action these.
  • Acts as a strategic thought partner expert in market research for cross functional colleagues
  • Advocates the UKI perspective and local code compliance for global market research projects.

Forecasting

• Conducts research and compiles data as forecast input; combines global guidance and local assumptions to support revenue forecasting.
• Understands global forecast model(s) and flow; differentiates big lever assumptions vs. inputs with less impact.
• Leads bi-annual revenue forecast process for the BU (all HIV brands) from data collection making assumption recommendations and driving cross functional assumptions alignment with documented rationale. Uses globally developed models to develop / update / adjust forecasts and communicate to local and global stakeholders.
• Collaborates with BU partners to develop and present the forecast narrative to senior leaders supported by data and insights.
• Partners with commercial team to scenario model and support decision-making may need to build ad hoc models to forecast novel market situations.

Performance Reviews and Reporting

• Iterative Analytics
  • Analyses the market and competitive environment with a range of data sources including IQVIA sales data.
  • Identifies and puts in place appropriate data sources for regular tracking. Puts measures in place to ensure IQVIA data quality.
  • Understands the range of leading lagging and operational performance metrics and relevance to business success (e.g. how these link to key forecast levers) and makes recommendations / gains alignment on key tracking metrics.
  • Collaborates and leads compilation and communication of monthly / quarterly / ad hoc performance reporting with context insights and recommendations.
  • Identifies insights and makes recommendations based on findings leading iterative deep dives when required.
  • Supports development and delivery of business frameworks and related analytical processes based on the needs of the Companys senior management (monthly performance reviews quarterly business reviews etc.)
  • Represents the UKI local perspective for global KPI tracking.
• Sales Force Excellence
  • Ad hoc collaboration with national sales manager(s) and sales force enablement team to synthesize insights from activity and sales trends.
  • Regular tracking and ad hoc deep dives into key account trends.
  • Advises on BU field tactics and incentive structure. Distils insights from field team feedback to provide recommendations enhancing field team execution customer engagement strategy and broader tactical or strategic decisions.
• Data Visualization
  • Develops bespoke reporting analyses and tools (Excel/Tableau) to support analytics reporting for commercial teams and senior leadership. Automates reporting where possible.

Knowledge Experience and Skills

• Experience across areas of Business Intelligence functional areas (analytics and performance reporting market research and forecasting) preferably in pharmaceutical or biotech industry.
• Knowledge of Sales and Marketing organizations and pharmaceutical data sources (e.g. IQVIA.)
• Track record for excellent project management skills.
• Self-starter able to learn quickly prioritise and multi-task in a fast-paced environment of changing priorities.
• High level of resourcefulness and problem-solving skills under pressure
• Advanced MS Excel skills (Word & PowerPoint etc.); analytical software experience (e.g. Tableau) advantageous
• Good communication and interpersonal skills with the ability to communicate clearly and effectively to a variety of audiences in oral and written format.

Behaviours

• Process orientated to achieve the business objective.
• Operationally excellent
• Curious with learning agility
• Organised with systematic approach to prioritization.
• Resilient profile with the ability to deliver in an ambiguous environment.
• Ability to engage and manage multiple stakeholders to achieve the objective.

Gilead Core Values

• Integrity (always doing the right thing)
• Teamwork (collaborating in good faith)
• Inclusion (encouraging diversity)
• Excellence (working at a high level of commitment and capability)
• Accountability (taking personal responsibility)

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences Inc. and its subsidiaries and affiliates (collectively Gilead or the Company) to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law all employment actions relating to issues such as compensation benefits transfers layoffs returns from layoffs company-sponsored training education assistance social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds which may include an individuals gender race color national origin ancestry religion creed physical or mental disability marital status sexual orientation medical condition veteran status and age unless such protection is prohibited by federal state municipal provincial local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.