Senior Specialist, Strategic Workforce Communications
Senior Specialist, Strategic Workforce Communications
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Mass General Brigham is a world-renowned healthcare system committed to providing the highest quality care pioneering research and fostering an inclusive and respectful work environment. This role requires a passionate creative and strategic communicator to join our team as the Strategic Workforce Communications Sr. Specialist which will report to the Strategic Workforce Communications Manager. In this role you will be responsible for collaborating and coordinating across key functional areas and internal stakeholder groups including Human Resources to support developing and implementing communication strategies that enhance the employee experience foster engagement and reinforce a culture of trust respect and belonging. You will assist with crafting clear compelling messages that inform inspire motivate and connect employees with Mass General Brighams mission values and strategic goals.As a Strategic Workforce Communications Sr. Specialist you will work with the People & Business team to design and implement employee-centered communications strategies and tactics that enhance the employee experience simplify complex ideas policies and programs into plain language craft compelling employee-centered content and drive results for the organization.
The ideal candidate must have a proven track record of supporting developing and implementing strategies and programs in large complex organizations be comfortable building collaborative working relationships within highly matrixed organizations and be comfortable navigating ambiguity and change. Additionally this role coordinates with leaders across the MGB Marketing and Communications team and the organization to understand and distill high-level business priorities and translates those into actionable and coordinated internal communication programs in support of the systems overall mission and vision.
Qualifications
Key responsibilities include:
In collaboration with Human Resources and other functional areas including Employee & Labor Relations Talent Total Rewards and other HR Centers of Excellence supports designing communication strategies that foster a collaborative supportive inclusive respectful work environment.
Assists with developing content that improves the employee experience drives engagement and support connection across the organization.
In partnership with HR senior leadership and Centers of Excellence supports development of high-quality content that cultivates a positive workplace experience and a supportive culture based in trust inclusion and respect via a variety of internal channels including town halls newsletters intranet posts presentations videos and more.
Partners with People & Business team and key internal stakeholders to support programs related to employee and labor relations employee engagement well-being inclusion and workplace excellence through targeted communication plans.
Collaborates with teams to deliver clear and transparent messaging during organizational changes including changes to policies programs and practices ensuring employees are informed and supported throughout transitions.
Supports managing and evaluating internal communication channels leveraging data and feedback to optimize reach and effectiveness.
Champions initiatives that reinforce a positive inclusive respectful and connected workplace culture.
Actively seeks and incorporates employee feedback into communication strategies to ensure alignment with employee needs and expectations.
Stays abreast of best practices emerging trends and technologies in healthcare human capital human resources the workforce and change management to continuously improve content and delivery methods.
In collaboration with the Strategic Workforce Communications Manager makes recommendations for analyzing success of communications strategies and tactics through targeted metrics and supports evaluating and incorporating performance metrics and insights into strategic planning and communications initiatives to drive impact.
Qualifications:
Bachelors Degree in communications business health care human resources or a related field required masters degree a plus.
3 years of communications marketing human resources employee engagement change management and/or consulting experience
Experience in supporting employee engagement building culture and/or change management initiatives during large-scale complex transformation including developing communications plans stakeholder analysis change impact assessment developing training materials and talking points and ability to create targeted messages for a variety of communications outlets
A track record of consistently meeting deadlines performance measures and service standards.
Must have strong verbal and written communication skills including a thorough understanding of correct grammar.
Knowledge of Mass General Brigham institutions communication channels and processes a plus.
Knowledge and proficiency in the use of communication-based technology platforms.
Must be able to work well under pressure and deadlines and be flexible and adaptable to unexpected changes.
Must possess excellent interpersonal public speaking and presentation skills.
Skills/Abilities/Competencies:
Knowledge of the principles practices and techniques of employee engagement change management and strategic communication development and delivery.
A solid understanding of how communication strategies tactics and vehicles support employee engagement and culture-building as well as strategic communications.
Familiarity with managing activities supporting stakeholder analysis change impact assessment survey development training materials communications plans workforce and executive communications.
Innovative mindset and able to research the latest trends tools and apps to support and build employee engagement and an enhanced employee experience leveraging communications
Ability to understand and communicate complex ideas including problem-solving skills necessary to gather and interpret data and to diagnose needs.
Advanced interpersonal skills and a demonstrated ability to work effectively as a part of multiple teams/projects/initiatives.
Experience working within a large matrixed organization.
Proven success in communication strategies across multiple channels and employee engagement.
Requires minimal direction from leadership and possesses the ability to learn quickly.
Demonstrates key characteristics of a world-class communication function including trust focus empowerment accountability and ownership and operating with a one team mentality.
Effective communication skills e.g. collaborative open style working in teams strong written and oral communicator strategic problem solver with ability to execute plans calm under fire go-to person.
Excellent project planning and organizational skills and the ability to assist with developing communication programs and logistics involving great detail.
The ability to operate effectively in a dynamic fast-paced environment.
Requires minimal direction from leadership and possesses the ability to learn quickly.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
Employment Type
Full-Time
