Application Support Specialist

Budapest is host to KPMG Global Services Hungary (KGSH) KPMGs international center of excellence for VAT compliance solutions. Our team of multicultural professionals provides coverage in more than 40 countries with relevant language and technical skills.

The KGSH Technology team is the backbone of global operations by designing developing implementing and operating all IT solutions and services. The software development team handles various solutions including desktop tools and complex ETL processes for Microsoft Azure. Simultaneously our application support teamensures system reliability while the data analytics team generates complex reports from our extensive data. In addition our team builds collaboration platforms and automates processes including complex RPA workflows.

The Technology team is a diverse and dynamic group comprising business analysts developers reporting/data specialists and system engineers. They bring various technological and cultural backgrounds to the table and were proud to have multinational colleagues.

What we offer*

• 3 days home office opportunity and flexible working hours
• Private health care coverage including dental services (Medicare)
• Eyeglasses compensation
• Collective life and accident insurance
• Wide range of Cafeteria elements (such as SZP Card MOL Bubi MOL Limo)
• Annual bonus may be awarded based on your and the Firms performance
• iPhone14 with subscription
• Referral bonus
• Internal coaching opportunity
• Sports opportunities and All You Can Move sportpass availability
• Compensation for long-distance commutes (for those who commute to work from outside the city limits)
• Relocation support for foreign candidates
• 3 paid days for volunteering and CSR activities
• In-depth professional training from beginner to advanced level
• Opportunity to participate in English and Hungarian language courses

Key responsibilities

• Management of incidents and problems (lvl1-2 support lvl3 if capable) by solving issues and communicating/coordinating with stakeholders (Business other Technology units 3rd party suppliers) escalation of issues if necessary
• Operation and maintenance of a wide variety of platforms on Microsoft stack (Internally or externally hosted) like Windows Server SQL Server IIS assist with the capacity planning and architecture of the infrastructure hosting said platforms
• Automation of maintenance task with Powershell SQL scripts or C#.NET if required
• Investigation of issues via pre-acquired knowledge or through database (SQL Server) and code (C#.NET C#.NET Core VBA) analysis based on the understanding of business processes
• Participate in the planning architecture development and deployment of a multitude of business support applications and client facing services as part of the support team ensuring the future scalability of the developments from an operational perspective
• Assist during internal and external audits by ensuring that the audited processes are implemented correctly and providing proofs and reports for the audit

Requirements

• Relevant experience in operation and maintenance of Microsoft stack based applications (1-3 years)
• Exceptional level of general IT knowledge (software hardware operating systems networks etc.)
• General understanding of software development lifecycles
• College/University degree and/or relevant vocational training or equal work experience in Information Technology
• Fluent written and spoken English
• Problem solver proactive attitude
• Ability to work under pressure
• Critical thinkerthirst for knowledge exceptional communication skills

Advantages

• Prior work experience or training in Economics
• General ERP knowledge such as SAP
• Proficiency of at least one programming and/or one scripting language (C# Java Python Powershell Bash)
• Working knowledge of Microsoft Azure services

*Elements should be in line with company guidelines and policies.