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Ciao Manchester! This summer were opening a brand new pizzeria and we cannot wait to meet our neighbours guests and new team mates.
Welcome to Pilgrims where pizza isnt just food its happiness. We create hospitality memories moments of happiness between friends family and sometimes even strangers.
We believe in delivering not only the best and traditional Neapolitan pizza but also unforgettable experiences. And thats where you come in. As Sales & Events Manager youre not just growing our business in Manchesteryoure part of our mission to make people happier one pizza at a time.
ABOUT US
In 2012 founders Thom & James decided to quit their jobs and fly to Naples pick up a three-wheel Piaggio Ape van and drive the 4500km back to London learning all they could about the true art of pizza making. In 2023 they built an even more ridiculous pizza wagon THE PIZZA VESPA - and took part in a 10-day trip visiting the icons of the Napoli pizza scene as well as suppliers and friends they have made since the original pilgrimage.
Weve now got pizzerias in England Wales and Scotland. Our very own pizza academy and weve won a whole load of awards along the way too. As a BCORP we believe in doing the right things for the right reasons and weve ambitious to better ourselves every day for our team our guests and the planet.
Caught your eye Then read on...
Were looking for a sales driven legend in Manchester wholl love spreading the joy of pizza across the city. Youll have at least 3 years sales experience with a natural flair for creating new business a solid hospitality background and a strong network in the city. This is no easy task which is why were looking for somebody at the very top of their game to join us.
KEY RESPONSIBILITIES
Reports to: Head of Sales
Has a line into: GM Marketing & Operations
Responsible for: Event Co-Ordinators
Salary 35kp/a commission
Supporting the performance Pizza Pilgrims Manchester by generating sales from proactive reach out and marketing initiatives and managing conversations for all private hire and large bookings as well as ticketed events.
Managing all key event client corporate relationships and communications conducting mobile event space promotional pushes using commercial mailing lists and driving new business solicitation through research meetings pitches and distribution of collateral as well as helping to create bespoke offers events and initiatives to increase event-based revenue.
I know Im doing a good job when:
Sales are maximised in the pizzeria due to Reasons to Visit (Masterclass events group dining private hire & ticketed sales) New business is proactively brought in and won
Repeat clients booking New business proactive outreach & account management
Demonstrate a strategic and creative mind with strong leadership qualities.
Use excellent interpersonal skills to confidently attend networking opportunities and events gaining new businesses and maintaining relationships
Hold a strong understanding of the companys products and industry competition.
Follow up on inbound leads outreach for new business building client relationships negotiating and closing sales
Work closely with the Head of Sales & Events and General Manager to identify gaps in the business that need promotional support to generate additional sales
Organise direct face to face meetings and show-arounds with contacts and clients to generate business. Half of these meetings should be with new client leads
Promote sales into the pizzeria account management & managing databases to ensure repeat custom from your contacts - PAs EAs OMs etc.
Compile a weekly report for the Head of Sales and Events on the progress of each weeks sales leads meeting outcomes and action points as well as a tally of current and anticipated (pipeline) event sales volume.
Build and maintain strong relationships with clients 3rd parties corporate partners and key stakeholders to enhance business opportunities and customer satisfaction promoting private hire & groups
Manage a P&L as well as 3rd party relationships with partners for Marketing activations & ticketed events
Make a point of knowing all major local and surrounding area events - award shows cultural events etc and forge relationships with organisers to secure business and enter Pizza Pilgrims for certain categories
Head up four showcase events per year corporate or student.
EVENT MANAGEMENT
Responsible for booking management using the system Design my Night with conversion & response time measures
Demonstrate excellent communication ensuring the team on duty are handed over event & client specifics by holding weekly meetings with the team and working closely with GM supervisors & event coordinators
Pizzeria Knowledge Convert bookings by having the knowledge of the pizzeria to know what might suit the customers needs by working closely with the pizzeria team.
Communicating with customer regarding any event specifics. Ensure that a function sheet is created and amended to reflect the needs and always communicating this to the Pizzeria Management team to ensure a great event every time
Reporting - inputting actual event sales post event to report weekly sales figures which are collated and sent out to Operations team every Monday
Greeting & Follow up Meeting & greeting the client at the beginning of some events and always following up post event to ensure expectations were exceeded leading you to be able to account manage from there Special Events - working on special Mobile events as they present themselves
Were proud of the culture weve built. Whilst skills are important living by our values are just as important values too;
Be Yourself Be yourself and let your passion for sales show! Have a flair for connecting with people
Push Yourself - have a go get it character for bringing in new business by networking and attending events across the country as well as trade / industry shows where relevant building a business plan to propose why these would benefit the business.
Enjoy Yourself build your network and work with a great team!
Respect Others - As well as strategic planning being able to work in an agile way depending on the demands of the business
Success Measures
Your targets will be reviewed and agreed during regular huddles with Kathy our Head of Sales & Events. They will be split into the following areas:
New Business Conversions
sales targets per site Masterclass Group Dining Menu covers Private hire Ticketed events
Quality / Review scores
Weekly outreach reports shared
Weekly Sales reports shared
OUR FAVOURITE perks
- Free pizza every working day
- An extra day of holiday for every year you work at Pilgrims up to 5 years.
- A one-month paid sabbatical after 5 years.
- Bring three friends to any Pilgrims each month the pizza is on the house.
- Healthcare access with Bupa.
- Two company parties every year.
- Trips to Naples and supplier trips for our managers.
Ready to make people happier one pizza at a time Lets dough it!
Full Time