PROJECT MANAGER
PROJECT MANAGER
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Job Description
JOB TITLE: PROJECT MANAGER
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.
On behalf of our client we are looking for a competent skilled and experienced Project Manager to work in Nairobi Kenya
DUTIES & RESPONSIBILITIES:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time in full within scope and within budget
- Developing project scopes and objectives involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation covering both low and peak seasons
- Develop a detailed project plan to track progress
- Use appropriate verification techniques to manage changes in project scope schedule and costs
- Measure ensure and report project performance using appropriate systems tools and techniques
- Report and escalate matters to senior management as needed
- Manage the relationship with clients and other stakeholders
- Perform risk management and ensure all identified risks are mitigated to a minimal level
- Create and maintain comprehensive project documentation
- Champion safe work procedures and conditions ensuring zero injury to staff
- Respond to inquiries requests and complaints from clients and customers through multiple channels including phone email physical chat etc.
- Provide accurate and timely information guidance and assistance to resolve customer issues and concerns.
- Ensure service to client(s) is offered as per the SLA and within the contracted pricing
- Contract management ensuring SLA is adhered to and all matters arising are addressed using relevant clauses in the contracts
- Maintain a positive and professional attitude in all customer interactions ensuring a high level of customer satisfaction.
- Overall responsible for the financial performance of the project(s) handled
KNOWLEDGE SKILLS AND EXPERIENCE:
A Bachelor s degree from a recognized university
At least 5 years experience is a similar or closely related role
Proven experience in office administration customer service or related roles.
Experience working in a medium to large production/processing/manufacturing company
Working knowledge of EHS in the production/processing/manufacturing industry
Strong people management skills.
Excellent communication and interpersonal skills.
Analytical problem solver with a keen interest in numbers
Proficiency in office software
Strong organizational skills and attention to detail.
Ability to multitask and prioritize workload effectively.
Experience working in a human resource outsourcing setting is an added advantage
Interested and qualified applicants should submit their applications through the link below.
Note:
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
Requirements
A Bachelor s degree from a recognized university
At least 5 years experience is a similar or closely related role
Proven experience in office administration customer service or related roles.
Experience working in a medium to large production/processing/manufacturing company
Working knowledge of EHS in the production/processing/manufacturing industry
Strong people management skills.
Excellent communication and interpersonal skills.
Analytical problem solver with a keen interest in numbers
Proficiency in office software
Strong organizational skills and attention to detail.
Ability to multitask and prioritize workload effectively.
Experience working in a human resource outsourcing setting is an added advantage
Employment Type
Full Time
