Acquisition & Engagement Consultant
Acquisition & Engagement Consultant
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Job Description
At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid located in our Omaha office meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.
The Acquisition & Engagement team is dedicated to driving scaled sales motions to support LinkedIns small business members from acquisition to upsell. This is a growing team focused on driving impact at scale by finding the most effective ways to reach and support our small business customers. While the team continues to evolve the emphasis is on refining our approach to engagementtesting what works scaling best practices and delivering value through meaningful customer interactions. This team supports all SaaS Online Solutions including LTS LLS and LSS.
Were looking for an Acquisition & Engagement Consultant to join our team and focus on driving growth through real-time chat. In this role youll engage directly with customers help shape our sales approach and deliver high-impact experiences that contribute to revenue.
Key Responsibilities
Engage with prospects and customers via real-time chat experimenting with new approaches to drive engagement and conversion.
Gather and provide actionable feedback on the effectiveness of various sales strategies identifying areas for improvement.
Collaborate with your Manager and team members to refine sales processes and contribute to a scalable playbook
Conduct outreach to SMB prospects effectively communicating the value of LinkedIns products and services to drive adoption and engagement.
Document sales interactions learnings and outcomes to support the iteration and scaling of successful sales motions.
Participate in team meetings to share insights and discuss findings from pilot initiatives.
Analyze data from sales activities to identify patterns trends and opportunities for optimization
Maintain an in-depth understanding of LinkedIns product suite and tailor value propositions to meet the unique needs of prospects.
Demonstrate flexibility and adaptability to support evolving business needs and priorities.
Qualifications :
Basic Qualifications
2 years of experience in sales customer success or a related field
Preferred Qualifications & Skills
Experience in inbound sales or live chat engagement in a SaaS environment
Strong written communication skills and ability to build trust quickly over chat
Analytical mindset with the ability to turn real-time insights into action
Comfort working in fast-paced pilot-driven environments
Proactive self-starter with a passion for innovation and improving the customer experience
Familiarity with LinkedIn products and services is a plus
Suggested Skills
- Analytical
- Collaboration
- Solution based
LinkedIn is committed to fair and equitable compensation pay range for this role is $60000 to $85000. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus stock benefits and/or other applicable incentive compensation plans. For more information visit Information :
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening apply for a position or participate in the interview process connect with us at and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However non-disability related requests such as following up on an application will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by LinkedIn or (c) consistent with LinkedIns legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
