Senior Business Analyst
Senior Business Analyst
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Job Description
We are seeking a process analysis service with expertise in ITIL and ServiceNow capable of collaborating with an experienced Global Process Owner to develop the new processes while ensuring compliance with global standards. This support will also involve managing key stakeholders and ensuring teams are onboarded to the new process. Expertise in working across multiple regions with diverse stakeholders as well as delivering confident presentations to varied audiences is essential.
The profile will be responsible for delivering process documentation training presentations and managing the various sprints required to execute this efficiently. Additionally there will be a necessity to conduct workshops in collaboration with the AXA lead and support global standardization efforts.
Qualifications :
- 5 years experience as a business analyst
- Proven experience in: ServiceNow ITIL Change and Stakeholder Management Process design/Improvement.
- Knowledge of agile methodologies.
- Enjoy working as part of a team
- Fluent English
Informao adicional :
Hybrid model
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
