System Technician
System Technician
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Job Description
The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200000 vehicles per day and its a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels so it requires high levels of performance constant improvement and repairs to keep it operating smoothly.
Weve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen operate and maintain the M25 under a 30-year contract until 2039 and we are looking for a System Technician to support the administration maintenance and operation of the Brightly Confirm system for the M25 Strategic Road Network. This role is crucial in ensuring data accuracy troubleshooting issues and assisting users with system functionality. Working under the System Administrator you will provide frontline technical support contribute to system improvements and help maintain the reliability of the asset management system.
Key Accountabilities:
- User Support: Assist system users including maintenance teams and planners with queries and troubleshooting basic issues.
- Data Management: Input validate and maintain accurate records of assets inspections and work orders within Confirm.
- System Monitoring: Support the System Administrator in monitoring system performance identifying issues and escalating where necessary.
- Training & Guidance: Provide basic training to end-users on system functionality and best practices.
- Configuration Support: Assist in updating workflows templates and settings within the system as directed.
- Reporting & Analysis: Help generate system reports and dashboards for management and operational teams.
Qualifications :
- Experience working with Brightly Confirm or similar asset management/maintenance management systems.
- Strong attention to detail with experience in data entry validation and reporting.
- Basic IT troubleshooting skills and an understanding of database structures.
- Experience in highways transportation or infrastructure industries.
- Basic SQL knowledge and an understanding of system integrations.
Additional Information :
Equality Diversity & Inclusion
We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds regardless of age disability gender gender identity gender expression race religion or belief sexual orientation socioeconomic background and any other protected characteristic. If you decide to apply for an opportunity with us your application will be assessed based purely on your experience the essential and desirable criteria and your suitability for the role. We value each and every ones contribution as this builds our culture and means that if you work with us you will be included listened to and respected.
*Please note to be considered for this role you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*
You can be based in one of the following locations: Dartford South Mimms or Leatherhead.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
