IT Technical Support Junior

Are you ready to discover the role of an IT Technical Support in Netcompany-Intrasoft 

As an IT Technical Support you will:

• Troubleshoot and repair software and hardware issues.
• Perform regular hardware and software maintenance.
• Install cables and configure systems.
• Document system addresses and configurations.
• Use diagnostic tools to identify problems.
• Communicate with end users and management effectively.
• Ensure security and functionality with temporary fixes.

Qualifications :

What would make you a fit for the role: 

• University degree in Computer Science or other relevant field
• Minimum 1 year of relevant experience
• Expertise in workstation and peripheral support (Windows 10 and above).
• Strong knowledge of incident problem change and configuration management.
• User-focused and good communicative skills
• Proficient in patch management and IPAM systems.
• Fluent in English and French (minimum C1 level) for calls and written requests.

It would be considered an advantage if you have least one of the following certifications:

• Windows 10 MCSA
• Microsoft 365 Certified: Modern Desktop Administrator Associate
• IT Helpdesk Professional (or equivalent)
• Google IT Support Professional Certificate
• Microsoft Office Specialist (MOS)
• (Advanced) Windows troubleshooting for IT
• Call Centre Associate Certified (or equivalent)
• Certified Network Cabling Design Professional (CNSDP)

Additional Information :

Being a part of the Netcompany-ntrasoft team you will be provided with: 

• The opportunity to work in a modern environment & in a hybrid working model
• A seamless onboarding experience and a buddy to support you on your first steps
• A competitive compensation & benefits package
• Health and life insurance program
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment and have the opportunity to work alongside well-experienced professionals on challenging large-scale projects that directly impact millions of citizens around the globe then this is the place to be!

By joining Netcompany - Intrasoft Belgium you will be an integral part of a distinguished team of 600 tech enthusiasts working for international projects primarily within the European Institutions market. Whether youre collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities youll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.

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*Please submit your CV in English

All applications will be treated as strictly confidential.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values:  submit your CV in English. All applications will be treated as strictly confidential.

Should you be invited for an interview and be considered suitable candidates for the EU project at the first stage we inform you that your CV may be forwarded to the relevant European Organization or third companies - consortium members participating in the specific EU project together with NETCOMPANY INTRASOFT for evaluation.

We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our our everyday working experience.

Remote Work :

No

Employment Type :

Full-time