Roles & Responsibilities :
Up to Level 2 Support for the Bosch Network infrastructure services with a focus on SD-WAN our Global Backbone as well as our central hubs in core locations worldwide.
- Build up and maintain monitoring & logging tools.
- Monitor performance availability and overall health of the network.
- Document and log issues and resolution steps.
- Acting in the operation of global IT services solving problems incidents configurations alerts service requests and monitoring related to network services and solutions in Bosch datacenter networks worldwide and together with engineering teams partners and vendors.
- Escalate issues to the appropriate teams.
- Availability to work in shift hours including weekends and holidays.
- Support projects like the rollout and implementation of the SD-WAN stack at Bosch locations.
- Work closely with Service Managers Operation Managers and Engineering teams on opportunities for improvement.
- Work and collaborate on an international team operating supporting monitoring implementing replacing extending upgrading and optimizing network solutions globally.
- Executing and optimizing operational processes reviewing procedures and documents related to monitoring supporting and operating of the network solutions and technologies.
- Good understanding of cloud standards such as securing infrastructure efficient operation of cloud resources configured in the application
- Azure and AWS Cloud Networking Experience (VNET VPC Subnet Load Balancing VNET peering VPN)
- Knowledge of cloud networking concepts security best practices and compliance frameworks
- Experience with monitoring logging and performance optimization of cloud resources
- Proficient in automating infra deployments using IaC by leveraging Terraform Cloud Formation Template Biceps Plumi
- Good knowledge of DevOps concepts and CI/CD practices to deploy infra services using pipelines and version controlling systems
- Deep understanding of Cloud Cost Knowledge on cost optimization techniques to provide cost efficient infra solutions on Cloud
- Perform operations and administration support to the Azure and AWS VMs and PaaS components
- Strong understanding across Azure infrastructure components (server storage network database and applications) to deliver end to end Cloud Infrastructure operations support
- Process oriented approach to meticulously handle tasks with high repetition
Qualifications :
- Degree in Computer Science Network Analyst or equivalent
- Knowledge in networking technologies (e.g. OSPF BGP MPLS QoS)
- Knowledge in VPN technologies (e.g. IPSec SSL DMVPN GetVPN)
- Knowledge in SDWAN technologies and products (preferably Cisco Viptela)
- Broad knowledge in basic network and security concepts and implementations (NAT DNS Proxies Load balancers ACLs etc.)
- Experience with major hardware and software platforms from Cisco (IOS NX-OS)
- Preferrable: Fundamental Knowledge in software-driven networking (Python Ansible CI/CD GIT)
- Azure DevOps Azure administrator AWS SysOps
- Previous experience in implementation operation monitoring and support of network technologies and solutions.
- Knowledge in configuration and administration of network solutions and equipment further networking protocols (IPsec spanning-tree mac ARP) as well Cisco ACI technology are welcomed.
- Experienced in network environments for support in troubleshooting scalability issues automation and operation.
- Desirable knowledge in scripting (PowerShell VBA etc.) and programming languages (Phyton Ansible SQL etc.).
- Knowledge of virtualization technologies (on premises and in the cloud)
- Previous experience working Monitoring and Operation of IT Infrastructure (cloud and on-premises)
- Certifications will be a differentiator (i.e. Cisco CCNA ITIL etc)
Remote Work :
No
Employment Type :
Full-time