Tier 1 Network Technician

Teton County School District #1

Posted on : 03-06-2025

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1 Vacancy

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Job Location

Jackson - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 03-06-2025

Job Description

Position Type:
Technology/Computer Technician

Date Posted:
5/30/2025

Location:
TCSD Schools

Date Available:
07/01/2025

Closing Date:
until filled

TIER 1 DISTRICT NETWORK TECHNICIAN

238 DAY CALENDAR JULY 1ST-JUNE 30TH

INSURANCE RETIREMENT BENEFITS PAID TIME OFF

STARTS AT $34.53 PER HOUR

2025-2026 Compensation Package can be found here

REPORTS TO:

Technology Manager

JOB FUNCTIONS:

The goal for this job is to assist the tech department in providing a high level of customer service and support for end users including teachers staff and students. A tier 1 tech works with the local tech team and offsite support team to troubleshoot and resolve technical problems. Ideal candidates will possess excellent customer service skills and be willing to learn new technologies.

We will train the right candidate. If you are interested in have an aptitude for technology and have solid communication customer service and technical skills please apply!

CORE FUNCTIONS:

Provide essential tech support for teachers staff and students in all K-12 schools and district buildings
Support school environment which includes Macs iPads PCs AppleTVs and various classroom technologies
Support a wide variety of software applications and district systems
Assist inexperienced or non-technical end users in resolving issues
Communicate about technical problems to local tech team and offsite techs
Be part of a dynamic team environment
Utilize helpdesk to document troubleshoot and resolve technical issues

PERSONAL INTERACTION:

Enjoy working with people and maintain a positive attitude
Good interpersonal skills and email etiquette
Exercise the highest level of confidentiality and ethical standards at all times

PROFESSIONAL RESPONSIBILITIES:

Maintain positive relationships with co-workers and end users
Attend to details such as inventory records helpdesk tickets and technical information
Be a self starter and be able to work independently
Seek out professional learning opportunities
Maintain a clean work environment
Professional personal appearance and hygiene
Provide timely and accurate communication and quick resolution to issues

OTHER RESPONSIBILITIES:

Travel to outlying schools as needed
Provide support after hours / weekends in case of emergency
Perform some physical labor including lifting heavy objects
Clean equipment with various cleaning supplies
Perform other duties as assigned

QUALIFICATIONS:

Bachelor/Associates Degree technology certifications or equivalent experience in the technology services field
Valid drivers license

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Vision: (which may be corrected) to read small print; view a computer screen for prolonged periods.
Hearing: (which may be corrected) to answer telephones; to tolerate noisy conditions.
Speech: to be understood in face-to-face communications; to speak with a level of proficiency and volume to be understood over a telephone.
Upper Body Mobility: use hands and fingers to feel grasp and manipulate small objects; manipulate fingers twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn raise and lower head.
Lower Body Mobility: bend at waist; stoop; sit for prolonged periods of 1 hour.
Strength: to lift push pull and/or carry objects which weigh as much as 50 pounds on an occasional basis.
Environmental Requirements: encounter constant work interruptions; work cooperatively with others; work independently; work indoors.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is normally low to moderate but may become loud when large groups are together in a room. The employee may be required to move from room to room and may have to maneuver in crowded hallways. Duties are typically performed indoors and occasionally outdoors. The employee may be exposed to unpredictable weather conditions. This position is typically performed in a hazard free clean and healthy environment.

DISCLAIMER:

This job description identifies primary responsibilities and is not intended to be a complete list of all tasks and activities. This job description is subject to change in response to student demographics staffing factors funding variables modified operating procedures and/or program/curriculum changes as directed by the Superintendent(s) or designee(s) of Teton County School District #1.

NOTICE OF NONDISCRIMINATION:

The Teton County School District does not discriminate on the basis of age sex race color religion national origin sexual orientation gender identity or disability in admission or access to or treatment or employment in its programs and activities. Any person having inquiries concerning the schools compliance with the regulations implementing the Americans with Disabilities Act (ADA) or Section 504 of the Rehabilitation Act of 1973 (Section 504) is directed to contact the Civil Rights Compliance Officer (Communications Coordinator) at the office of the School District or PO BoxGregory Lane Jackson WY 83001.

Required Experience:

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Teton County School District #1

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Tier 1 Network Technician

Teton County School District #1

Job Description

Employment Type

Company Industry

Key Skills

About Company

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