Business Coordinator Manager
Business Coordinator Manager
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Job Description
Organisation: Defence Equipment & Support
Salary:57500 - 62200 per annum (plusa London allowance of 3300 and generous benefits)
Grade: Professional I (PI)
Working Pattern: Full time Flexible working
Contract Type: Permanent
At Defence Equipment & Support (DE&S) we supply and maintain vital equipment and services for the Royal Navy British Army and Royal Air Force. Together we deliver a vast range of essential defence programmes and strive for whats next. Because it helps keep our military at the top of their game and our nation safe for today and tomorrow.
We offer 25 days holiday flexible and hybrid working enhanced parental leave schemes shopping discounts and an exceptional employer pension contribution of 28.97% to help make work work for you.
Nationality visas and vetting: For security reasons this role is open to sole UK nationals only. A sole UK national refers to an individual who holds citizenship solely in the UK without dual citizenship or nationality from another country.
Were unable to offer visa sponsorship.
This role requires you to have lived in the UK for the last 10 years and obtainDeveloped Vetting (DV) security must be obtained without any caveats that prevent you from carrying out the role you have been recruited for. If it isnt obtained or is obtained but with caveats that prevent you from carrying out the role any conditional offer made to you will be withdrawn. Obtaining DV security clearance can be a lengthy process. If clearance isnt obtained within 12 months we reserve the right to withdraw any conditional offer made.
Job description
Are you ready to take on a role that truly makes a difference Were offering an exciting opportunity to join the British Forces Post Office (BFPO) as a Business Coordinator Manager part of Defence Equipment & Support (DE&S).
At BFPO were proud to deliver secure postal and courier services to the UK Armed Forces the Ministry of Defence and other government departments around the world. Our work is more than logistics its about connection morale and operational success.
In this pivotal role youll be at the heart of our strategic efforts helping to shape and deliver projects that align with our long-term vision. Youll bring strong administrative expertise and a confident command of IT tools like SharePoint and Microsoft Office 365 to manage information effectively and keep everything running smoothly.
Youll thrive in an environment where independence is valued. With minimal direction youll organise tasks build consensus and communicate clearly whether thats through written reports for senior leaders or stepping in to deliver briefings on behalf of the Head of BFPO. Your ability to turn objectives into actionable plans and extract meaningful insights from data will be key to your success.
Were looking for someone whos not only practical and proactive but also people-focused and full of ideas. If youre excited by the challenge of modernising a proud traditionally military organisation and you value inclusivity and innovation youll feel right at home here.
At BFPO were part of a wider team that keeps the UK Armed Forces moving. Our Operational Delivery Managers ensure that vehicles and equipment are supported throughout their life cycle from launch to retirement. Its a career that offers real purpose where your contributions are recognised and your voice matters.
Customer service is at the core of what we do. Thats why were looking for a natural collaborator someone who can build strong relationships understand diverse needs and spot opportunities for improvement. Youll be working in a fast-paced HQ environment coordinating a wide range of activities across BFPO Operations and Support.
In return youll enjoy a wealth of development opportunities including specialist training and funded professional qualifications. Youll also have access to a vibrant network of employee communities such as the Womens Inclusive Network Race & Culture Network Pride Network and Disability Network. We understand that life doesnt stop outside of work so were proud to support flexible working arrangements that help you find the right balance.
This role comes with a London Allowance of 3300 per year. Based at RAF Northolt youll benefit from on-site amenities including a canteen gym access and free parking.
Please note that on-site attendance will be required for a minimum of 3 days per week.
What youll be doing
- Managing the strategic business plans business performance management and joint business agreements
- Being the principle focal point for HQ British Forces Post Office (BFPO) liaison with Military Front Line Commands Ministry of Defence and Other Government Departments
- Managing key stakeholder relationships including customer forums suppliers and internal teams and leading trouble shooting activity to address any concerns raised
- Ownership of the BFPO risk register identifying and monitoring risks issues and opportunities ensuring appropriate mitigations are put in place and managed
- Reviewing management information across a broad spectrum of performance indicators and proactively seeking to address concerning trends or data anomalies
- Consistently model Civil Service and DE&S behaviours and maintaining an open and inclusive style
Person specification
To be successful with your application youll need to show that you meet the following essential criteria:
- Experience of working within at least one of the following fields: Operations Management/Planning Retail Project Management Supply Chain Management Customer Service or Business Management
- Demonstrate a collaborative approach to leadership with strong organisational influencing and communication skills
- Ability to develop strong relationships with a broad range of stakeholders evidenced by achievement of results
- Experience of making clear pragmatic and manageable plans for service delivery with the ability to think creatively and problem solve when issues arise
- Experience of supporting a team through continuous improvement activity which improved the delivery of valuable customer and business outputs
In addition to the responsibilities above the following technical competences and behaviours will be assessed at interview:
TECHNICAL COMPETENCIES:
- Stakeholder Management - Expert
- Continuous Improvement for Optimised Support - Expert
BEHAVIOURS:
- Communicating and influencing CSBC4
- Delivering at pace CSBC4
Benefits
- 25 days annual leave 1 day a year up to 30 days 8 bank holidays and a day off for the Kings birthday
- Flexible and hybrid working options
- Market-leading average employer pension contribution of 28.97%
- Annual performance-based bonus and recognition awards
- Access to specialist training and funded qualifications
- Support for progression
- Huge range of discounts
- Volunteering days
- Enhanced parental leave schemes
Improving innovation and enriching our culture diversity of thought is vital to our success. So whether youre looking for a new opportunity a next step or a helping hand as you return from a career break bring your experiences and help deliver for the defence of tomorrow. Here youll find a supportive family-friendly organisation to be a part of - and if you need any assistance with your application just let us know.
#LI-Hybrid
Further Information
- Candidate Information Pack: and Conditions: personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice which can be accessedhere.
Please note as a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments you can let us know on your online application under the section Please indicate and give details of any reasonable adjustments you may require during the recruitment process.
Selection Process Details
Your application will go through the following stages of assessment:
- Pre-sift - We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV please clearly show how you meet the essential criteria.
- Sift - Your CV will be assessed against the following categories using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow ourguidance on CV writing for best chance of success.
- Interview - If youre invited to interview youll be assessed against the Sift categories listed above as well as the Technical Competences and Behaviours listed in the Person Specification section of this advert.
Feedback will only be provided if you attend an interview.
If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint in the first instance you should contact department via email:
If you are not satisfied with the response you receive from the Department you can contact the Civil Service Commission:Recruitment Complaints - Civil Service Commission
Required Experience:
Manager
Employment Type
Full-Time
