Dispatcher
Dispatcher
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Job Description
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions from construction to drops to fulfillment. TAKs ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams distributors and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a Dispatcher to join our team. In this role you will be responsible for job assignment technician tracking and job rescheduling functions using technical workforce management tools in the Cable TV services industry. Also responsible for relaying and recording information to field personnel via radio telephone messaging or other form of communications.
Why TAK
- Full Time
- Paid Weekly
- Compensation: $19 - $31 per hour DOE
- Full Benefits Package (Medical Dental & Vision)
- Paid Time Off
- 401(k) with Company Match!
- 25K Company Paid Life Insurance
- Independent Work & Team Collaboration
- Career Development & Advancement Opportunities!
The Role
- Preparing daily work such as scheduling
- Communicate through emails and phone calls in a professional and courteous manner
- Schedule appointments
- Complete work orders return customer calls and respond to customer complaints
- Maintain office services by organizing office operations and procedures preparing and reviewing work for the next day
- Assigning daily work/calls to other team members as needed
- Speaking with supervisors or customers to resolve problems requests for services or equipment
- Perform other duties as needed which may include cross-training in related positions
- Excellent ability to multitask and effectively manage time
- Performs other duties as requested
- Experienced working in a fast-paced dispatch administrative role or similar support role
- Detail-oriented with strong data entry skills
- Team player who can work independently
- Excellent interpersonal and communications skills both verbally and written skills
- General computer knowledge including Microsoft Office and Google Suite
- Ability to multi-task and prioritize tasks
- Ability to work efficiently in a fast-paced work environment
- Operate in a flexible and organized manner in an accelerated growing business environment
- Work through and resolve minor issues without assistance
- Maintain positive and professional attitude
- Must demonstrate knowledge with skills and/or experiences to meet essential duties of the position
- Requires broad knowledge of relevant administrative skills
- Must provide a valid government-issued photo ID for verification; a drivers license is required if the role involves driving
- Passing of all pre-employment requirements (MVR Background Check Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting
Employment Type
Full-Time
