Global HR Operations Specialist (Contract)
Global HR Operations Specialist (Contract)
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Job Description
Role Summary
We are looking for a detail-oriented and proactive HR Operations Specialist to join our dynamic People Operations team in Gurgaon. Youll play a key role in managing the end-to-end employee lifecycle from onboarding to offboarding while ensuring seamless experiences for our employees and clients across geographies. This role requires a strong understanding of HR operations attention to detail and the ability to thrive in a fast-paced global environment.
If you enjoy solving real-world HR challenges and are passionate about creating streamlined people-first processes wed love to meet you.
What Youll Do
Onboarding & Offboarding
Own and manage onboarding and offboarding processes in line with defined SLAs
Coordinate with clients internal teams and third-party vendors to ensure seamless transitions
Trigger communications and manage document compliance workflows
Employee Helpdesk
Resolve HR queries empathetically and efficiently
Liaise with payroll legal and tech teams to troubleshoot issues
Maintain documentation and track responses for audits and improvements
Compliance & Labor Law Adherence
Stay updated on labor laws and local employment regulations (India and beyond)
Ensure HR processes are compliant with country-specific legal requirements
Collaborate with legal teams to implement policy updates as needed
SLA Monitoring & Reporting
Track SLAs for onboarding/offboarding and helpdesk requests
Prepare operational efficiency reports weekly/monthly
Identify process gaps and drive improvement initiatives
Who You Are
You bring 03 years of experience in HR operations or employee lifecycle management
You have a solid grasp of HR processes and Indian labor laws (global experience is a bonus)
You possess strong communication and stakeholder management skills
Youre comfortable navigating HR tools like Zoho People BambooHR or similar platforms
You thrive in a fast-paced collaborative and globally distributed work environment
#L1-PG1
#LI-Onsite
Required Experience:
Exec
Employment Type
Contract
