Were hiring: Account Manager (Manchester Hybrid)
Fractory is changing the way manufacturing works and we need sharp driven Account Managers to grow with us.
Were looking for someone who thrives in a fast-paced sales environment builds strong customer relationships and knows how to spot opportunities others miss. Youll manage and grow an account base of engineering clients working closely with our technical and commercial teams to keep deals moving and value high.
Youll love this if you
- Have experience growing revenue across accounts (not just maintaining)
- Are commercially sharp with basic engineering understanding
- Enjoy building long-term client relationships and arent afraid to chase new opportunities
- Like structure but move quickly think practically and dont overanalyze
- Are based around Manchester and happy to work from our office a few days a week
Bonus if youve worked in manufacturing or digital platforms or know your way around a CRM.
What youll do:
As an Account Manager youll own the full cycle of your client relationships from finding new business to supporting existing customers and making sure their orders are delivered successfully. Youll work closely with our Project Engineers and operations team to make it all happen.
Your day-to-day will include:
- Hitting monthly quarterly and annual revenue targets
- Maintaining and growing revenue across your assigned account base
- Proactively identifying new opportunities within your accounts and helping clients find the best production solutions
- Clearly communicating quality expectations between clients and our internal engineering team
- Building strong long-lasting relationships including site visits when needed
- Keeping up a high volume of quality communication with all your accounts
- Ensuring excellent customer service across the board
- Keeping the Fractory platform and Salesforce clean accurate and up to date
- Creating tailored strategies for each account to unlock their revenue potential
- Setting pricing and payment terms and resolving any disputes when they arise
- Offering flexible payment plans where needed to support client purchases
- Making smart pricing decisions to maximise conversion
- Collaborating closely with Project Engineers and our operations team to ensure smooth order execution
- Helping teammates when needed we win as a team
- Understanding your customers buying patterns and habits
- Promoting upsells and cross-sells where valuable
- Becoming an expert on everything Fractory can offer and knowing how to communicate that value to clients
What you get:
- Competitive salary commission
- Equity options
- 25 days holiday bank holidays
- Juno flexible benefits platform
- MediCash healthcare reimbursement
- Pension scheme (3% from Fractory)
- Regular team events & socials
- Central Manchester office 2/day car parking support
- Cycle to Work scheme
- International team and modern tooling
Hiring process (quick & clear):
- 30-min intro call with our recruiter
- 30-min deep dive with Head of Account Management
- In-office meet-up to meet a team short presentation
- Final call with leadership
We aim to keep the full process smooth and respectful of your time expect 23 weeks from first chat to offer.
Ready to apply
At Fractory we prioritise quality ownership and courage. If you enjoy solving real-world problems learning quickly and seeing the impact of your workyoull feel at home here.
Hit apply and lets talk!