Program Coordinator
Program Coordinator
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Job Description
Summary Statement
Preferred Qualification
- Experience in the fields of child welfare social service juvenile law education and volunteer program management.
- Experience working with community resources and child welfare agencies throughout the State of Delaware.
- Experience working with Delaware Family Court.
- Experience working with Delaware Division of Family Services.
- Knowledge of the needs and strengths of diverse community volunteers.
- Knowledge of state and federal codes laws rules and regulations applicable to program.
- Strong computer skills proficiency with Microsoft Office (Word Excel PowerPoint) ability and willingness to learn data management software (Apricot).
Essential Functions
- Directly supervise CASA volunteers statewide to include case assignment case management and coaching reviews recognition and corrective action.
- Assist in screening potential volunteers by conducting interviews requesting personal references and ensuring applications are complete and approved for training.
- Participate in statewide events that promote community awareness of the agency and any events related to recruitment and retention of CASA volunteers.
- Support CASA volunteers through document gathering and dissemination court and client support coordination with child attorneys and interactions with all professionals.
- Assist in preparing for legal testimony for court proceedings as necessary.
- Facilitate communication between the CASA volunteer and child attorney.
- Schedule pre-hearing teleconferences and prepares the childs legal team for hearings.
- Establish and maintain virtual case files.
- Review CASA court reports and recommendations and ensure they are timely and accurate.
- Assist legal team with preparation of legal pleadings.
- Attend court hearings statewide and track court dates on electronic outlook calendar. Attend any meetings related to the child(ren) as needed.
- Provide CASA volunteer monthly hours case closures CASA updates and any other data requested to the OCA data team.
- Supervise a statewide caseload of approximately 30 CASA volunteers and 45-55 children at any given point in time.
Job Requirements
- Possession of a bachelors degree.
- Experience in working with volunteers professionals or community advocates.
- Experience in legal support work such as maintaining case files reviewing and filing legal documents and assisting legal staff to gather information and various other discovery methods.
- Knowledge of interviewing to obtain facts exploring issues and identifying courses of action.
- Knowledge of child welfare or social services case management.
- Ability to communicate courteously and effectively both verbally and in writing.
- Possession of a valid drivers license or its equivalent.
- Willingness and ability to travel statewide and oversee a statewide caseload.
Additional Posting Information
Conditions of Hire
- A satisfactory criminal background check is required as a condition of hire.
- Direct deposit of paychecks is required as a condition of hire.
Benefits
- Full time employees are eligible for FREE parking!!!
- To learn more about the comprehensive benefit package please visit our website athttps:// Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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