Specialist, Account Management
Specialist, Account Management
Posted on :
02-06-2025
Employer Active
1 Vacancy
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Job Description
Whats on your menu
Vendor Management Function
- Manage vendors for foodpanda including conducting store visits troubleshooting problems fostering loyalty and acting as the main contact
- Assist in strategic planning to improve shop performance
- Monitor and analyse account performance proactively addressing issues and coordinating with marketing for effective campaign execution
- Negotiate with vendors on commissions and exclusivity to support revenue coordinate deals and campaigns and manage high item not delivered rate shops
- Monitor and analyze KPIs to improve performance and prepare to discuss these with management
- Collaborate with the team and vendors to set up and execute initiatives and projects that enhance growth profitability and customer experience
- Travel to Mandalay on an as-needed basis to manage vendor operations and performance
Support Function
- Assist in ad-hoc project rollouts
- Collaborate with various departments to enhance vendor performance and address issues
- Support other teams such as QA and Sales by collecting pertinent data
- Complete other tasks as assigned by the line manager
What do you bring to the table
- Bachelors Degree in Business or related discipline
- Fluent in English
- Proficiency in MS Office (Word Excel PowerPoint) and Google Drive (Basic to Advanced)
- Familiarity with Salesforce
- Minimum 2 years of job-related experience with 2-3 years in account management
- Effective communication across geographical and cultural boundaries and the ability to navigate large matrix organisations
- Strong analytical problem-solving and strategic planning skills
- Efficient management of internal and external stakeholders
- Excellent verbal and written communication skills and competent presentation skills
- Willingness and ability to adapt to a rapidly changing and high-growth environment
- Strong negotiation skills
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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