Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
At PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations reduce costs and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management technology and process optimization to deliver high-quality services to clients.
Those in managed service management and strategy at PwC will focus on transitioning and running services along with managing delivery teams programmes commercials performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process tools and services.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Job Overview
We are seeking an experienced AI/ML Senior Associate to join our team focused on leveraging AI technologies to enhance operational efficiency in SAP managed services. The ideal candidate will have strong programming expertise in Python and hands-on experience in building AI solutions using market-leading large language models (LLMs) as well as native cloud services (primarily AWS or Azure AI services). Your role will center on developing intelligent solutions that automate processes integrate AI models and improve overall system performance within SAP environments.
Key Responsibilities
- Design and implement AI solutions using Python and market-leading LLMs to drive automation and improve operational efficiency within SAP-managed services.
- Develop and integrate AI-powered applications using native AWS services (e.g. AWS Lex AWS Lambda Amazon Polly) or Azure AI services focusing on process optimization and automation.
- Build and deploy conversational bots and AI-powered tools to support business processes in SAP environments integrating AWS Lex AWS Connect or Azure Bot Services with existing systems.
- Leverage Python programming for building testing and deploying AI models APIs and automation workflows to enhance SAP system reliability and performance.
- Collaborate with cross-functional teams to integrate AI solutions with DevOps pipelines and ensure smooth deployments using CI/CD tools and cloud-native infrastructure.
- Design and manage serverless applications using AWS Lambda or Azure Functions to handle AI/ML workloads with scalability and high performance.
- Work with RESTful or GraphQL APIs to enable AI services ensuring high standards for performance security and seamless integration with SAP systems.
- Contribute to the development of AI models focusing on using LLMs for natural language understanding predictive analytics and automated decision-making.
- Collaborate with DevOps and integration teams to integrate AI solutions into SAP processes ensuring end-to-end service excellence and operational success.
Required Skills and Qualifications
- Minimum 2 years of experience in AI/ML development focusing on Python programming and AI model development.
- Proven experience with Python for building AI solutions API development and automation.
- Hands-on experience with market-leading LLMs (e.g. OpenAI GPT Google BERT or similar) and applying these models in business process automation and optimization.
- Experience with AWS or Azure AI services such as AWS Lex AWS Lambda Azure Cognitive Services and Azure Bot Services (AWS expertise is preferred but Azure experience is also acceptable).
- Experience building and deploying conversational bots and IVR systems using AWS Lex or Azure Bot Services.
- Strong understanding of serverless architectures and cloud-native technologies such as AWS Lambda or Azure Functions.
- Experience with RESTful or GraphQL API design for seamless integration of AI models into business processes.
- DevOps background with hands-on experience in CI/CD pipelines containerization and cloud deployment practices using AWS DevOps tools or Azure DevOps.
- Collaborative mindset with the ability to work cross-functionally with DevOps integration and automation teams to drive project success.
Desired Skills and Qualifications
- Familiarity with machine learning frameworks (e.g. TensorFlow PyTorch Scikit-learn) and the ability to develop and fine-tune AI models.
- Knowledge of Agile methodologies for project management and team collaboration.
- Strong problem-solving skills with the ability to troubleshoot and optimize AI models and cloud integrations.
- Certifications in AWS AI Azure AI or related AI/ML technologies are a plus.
Experience Requirements
- A minimum of 2 years of experience in AI/ML with expertise in Python AI model development and cloud-native AI services (AWS or Azure).
- Proven ability to design and deploy AI solutions using LLMs serverless architectures and cloud-based AI services.
Education Requirements
- Bachelors degree in Computer Science Engineering Information Technology or a related field.
- Relevant AI/ML certifications (e.g. AWS Certified Machine Learning Azure AI Fundamentals) are a plus.
Work Environment
- Collaborative and dynamic team environment with an opportunity to work on cutting-edge AI/ML projects.
- Hybrid working model with a base in Bangalore offering flexibility in working from the office and remotely.
- Cross-functional collaboration with DevOps automation and integration teams.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity 24 more
Desired Languages (If blank desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship
No
Government Clearance Required
No
Job Posting End Date