Customer Development Manager FMS
Customer Development Manager FMS
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Job Description
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Job Description:
START ON A CAREER PATH THAT HAS A FUTURE
At Ryder our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Development Manager youll be part of a dynamic team equipped to succeed and empowered to develop your career with real growth in a focus and timely fashion.
Rental Location - New Orleans Louisiana and surrounding areas.
Work Schedule - Monday through Friday Weekends off
Salary plus commissions.
You thought that was it Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek Americas Best Large Employers by Forbes Worlds Most Admired Companies by Fortune Magazine Top Company for Women to Work for in Transportation by Women in Trucking Overdrive Award by General Motors Food Logistics Top 3PL Award by SDC EXEC Readers Choice Excellence Awards by Inbound Logistics & Top Women to Watch in Transportation. What about our green initiative We have the largest EV footprint in the U.S. In addition to that Verizon has recognized Ryder with Supplier Environmental Excellence Award.
Have we mentioned we value our people Hear it from the people that work here!
- Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by opportunity for growth and potential for risk. Present Ryder services and capabilities. Develop relationships with all customer buying influences. Develop complete understanding of customers business goals and objectives. Work with RIL to develop opportunities for the application of those services as appropriate. Serve as facilitator between customer and Ryder departments or Ryder vendors.
- Ensure contracted services are delivered to customer. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account. Develop knowledge base of competitive alternatives. Contribute to an effective transition of accounts sold.
- Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & operations
- Training and improvement of sales skills industry knowledge and personal growth needs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Demonstrates problem solving skills
- Strong verbal and written communication skills
- Effective interpersonal skills
- Ability to analyze and interpret financial data
- Ability to leverage customers financial data to determine needs and solutions match
- Ability to work within various geographic and demographic environments
- Ability to guide engage and impart knowledge to others
- Willingness and ability to work with and mentor new sales employees
- Ability to work independently and as a member of a team
- Ability to work in team concept while holding self fully accountable
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking highly organized with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- Bachelors degree required in Business Marketing Transportation or equivalent experience
- Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required
DOT Regulated
No
#LI-DO #INDexempt #FB
Job Category
Outside SalesCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or long-term incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
$60000Maximum Pay Range:
$60000Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickinghere.
Required Experience:
Manager
Employment Type
Full-Time
