Services Engineer (482005)

Req No: 482005

Service Engineer

Location: Selhurst or Brighton

Appointment Basis: Permanent

Salary: c.60K Benefits

Apply by: 5th June 2025

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the next Services Engineer to join our high-performing Engineering team driving reliability safety and innovation at Alstom This is your opportunity to make a tangible differenceimproving fleet reliability enhancing safety and delivering smarter solutions across rail systems.

Your future role

As a Services Engineer youll report to the Engineering Manager and collaborate daily with a team of motivated Project Engineers and specialists across the business. Youll be at the heart of safety reliability and cost optimisation initiatives leading workstreams that resolve technical challenges and bring measurable value to our customers. Youll also manage efforts to address obsolescence where older parts or systems are no longer supported ensuring that service continuity is maintained through innovative and timely solutions. All work will prioritise safety using structured project management principles and close collaboration with central functions such as Engineering Procurement and Document Control.

Well look to you to:

• Lead the identification and implementation of safe cost-effective short-term containment actions and long-term countermeasures for product safety and reliability issues.
• Deliver engineering changes to improve train system reliability reduce maintenance costs and support Customer Variation Orders (changes to the scope of supply or services agreed with the customer).
• Participate in ROP (Risks and Opportunities Planning): assessing the cost/saving implications of actions supporting risk mitigation change management and project planning.
• Resolve technical questions and issues internally or with customers to support system improvements and cost savings.
• Represent engineering on the Project Reliability Board supporting key failure mode resolutions.
• Lead continuous improvement projects that reduce train operational and maintenance costs while maintaining compliance with legal and certification requirements.
• Perform Root Cause Analysis and reliability investigations in line with Railway Group Standards such as The Rule Book.
• Manage obsolescence: liaise with OEMs (Original Equipment Manufacturers) suppliers and external parties to source suitable replacements or modifications.
• Support customer diagnostics and fault-finding.
• Advise on full vehicle systems including TCMS (Train Control and Management System) HVAC (Heating Ventilation and Air Conditioning) propulsion brakes doors and onboard communications.
• Analyse train data using onboard data recorders and the Orbita remote monitoring platform to identify and resolve faults.
• Monitor warranty claims and work with suppliers to address technical issues.
• Ensure appropriate replacement parts are sourced and aligned with technical requirements.
• Collaborate with Alstoms Technical Publications and Central Engineering teams to update maintenance and overhaul instructions.
• Provide technical support for all NIRs (Notifiable Incident Reports) related to safety including coordinating with Design Authorities and OEMs.
• Share best practices and lessons learned from other global fleets to support design improvements and standardisation.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

Essential:

• Proven engineering experience in a fleet maintenance or asset management environment.
• Hands-on experience with traction and rolling stock systems (or similar complex systems in transport or defence sectors).
• Familiarity with engineering change processes risk assessments and technical investigations (e.g. 8D problem-solving FMECA Failure Modes Effects and Criticality Analysis).
• Ability to interpret schematics datasheets and technical documentation.
• Computer literacy (Microsoft Office Suite and Microsoft Project).
• Experience working independently with strong organisational and communication skills.
• Knowledge of obsolescence resolution strategies and supplier liaison.

Desirable:

• Degree HNC or HND in an engineering-related discipline (or equivalent).
• Experience in the rail industry and knowledge of relevant safety regulations and standards.
• Awareness of maintenance certification compliance and concession control.

Things youll enjoy

Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Enjoy stability challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive benefits (pension life ins. medical)

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race colour religion gender sexual orientation gender identity age national origin disability status or any other characteristic protected by local law.

As a disability confident leader accredited employer we will interview all disabled job applicants who match the essential criteria of the job description or specification.

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