Renewals Manager (280268)
Renewals Manager (280268)
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Job Description
Are you looking for a high energy strategic and fast-paced position as a Renewals Manager Join Relias the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!
For 11000 health care and human service organizations Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance developing staff and promoting consistent high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning choosing from 7000 online courses that meet accrediting board state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.
WHAT CAN RELIAS OFFER YOU
- Fantastic health and wellness benefits package including an outstanding 401k match a flexible PTO program and a generous and inclusive parental leave policy. Additionally Relias pays for the employee portion of the monthly healthcare premium!
- Flexible work environment with onsite and work from home options you choose when you want to come into the office!
- Active Employee Resource Groups open to all employees!
- Comprehensive onboarding program a great introduction to our company customers and culture!
- Growth and career advancement opportunities!
- 20% annual employee promotion and transfer rate
- Multiple development program options leadership development professional development curriculums and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees
The Renewal Manager proactively manages renewals for assigned accounts with a focus on retention and growth. Youll play a vital part in our core business strategy by establishing customer relationships and maximizing revenue.
WHAT YOULL BE DOING:
Serve as the primary contact for renewal-related discussions.
Build and leverage customer relationships for retention.
Manage renewals negotiate contracts and develop territory plans.
Respond to inquiries upsell and optimize customer packages.
Maximize account pricing usage and contract standardization.
Identify service issues facilitate renegotiations and coordinate sales documentation.
Independently manage time for valuable client interactions.
Collaborate with the entire account team.
Proactively mitigate risks and document opportunities.
Utilize technology for remote presentations.
Manage opportunity pipeline and provide accurate forecasts.
YOUVE GOT WHAT IT TAKES IF YOU HAVE:
Strong negotiation and communication skills.
Proficiency in technology ( Gong PowerPoint Excel MS Teams).
Excellent organization time management and self-initiative.
Continuous learning mindset and adaptability.
Strong written and verbal communication skills.
Ambitious team-oriented and client-focused.
Ability to manage challenging client situations.
2-3 years Renewal or Account Management experience in a SaaS sales environment
Experience forecasting renewals
Bachelors Degree
Relias is an Equal Opportunity Employer and a Drug-Free workplace
IN OFFICE REQUIREMENT:
Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina within a commutable distance to our office (1-hour commute). You would be expected to work in our Morrisville NC Headquarters approximately 30 days/quarter.
Company:Relias LLC
Country:United States of America
State/Region:North Carolina
City: Morrisville
Postal Code:27560
Job ID:280268
Required Experience:
Manager
Employment Type
Full Time
