Company Overview
Podar Education Network established in 1927 is a renowned leader in the educational sector in India. With a heritage of over 95 years it operates a vast network of 139 institutions with over 200000 students. Known for integrity and quality education Podar offers diverse educational streams and a commitment to holistic learning. Headquartered in Mumbai it boasts a strong workforce of 7800 employees dedicated to shaping the future of education in India.
Job Overview
We are seeking a Front Desk Executive for our Podar International School branch located in Ichalkaranji. This is a full-time junior position aimed at individuals who are entry-level with zero or more years of experience. The role demands excellent communication skills and the capacity to manage front desk operations effectively.
Qualifications and Skills
- Ability to manage reception duties including handling visitors and answering phone calls professionally and courteously (mandatory skill).
- Proficiency as a front desk executive with an understanding of office procedures and communication workflows (mandatory skill).
- Experience as an office assistant to support administrative functions and improve workplace efficiency.
- Expertise in front desk-related operations including managing bookings and scheduling appointments.
- Basic telecalling skills to assist in outbound and inbound calls with strong customer handling capacities.
- Strong verbal and written communication skills in English for effective interaction with parents and staff.
- Friendly and professional attitude with excellent interpersonal skills to manage inquiries and requests effectively.
- Capacity to multitask and prioritize tasks in a dynamic school environment ensuring smooth front desk operations.
Roles and Responsibilities
- Greet and welcome visitors parents and students at the front desk with a positive attitude and address their inquiries.
- Answer phone calls screen and forward them as necessary and assist with inquiries in a professional manner.
- Maintain the reception areas cleanliness and organization to provide a pleasant experience for visitors.
- Assist in scheduling appointments managing bookings and maintaining records through efficient office tools.
- Coordinate with other school departments to relay messages and information accurately and promptly.
- Support the administration team with basic clerical tasks including copying filing and providing document information.
- Assist in managing the schools communications through telecalling as required maintaining a record of interactions.
- Provide administrative support and ensure compliance with the schools policies and procedures.
Required Experience:
Junior IC