Addiction Treatment Worker - HART Hub, Concurrent Supportive Housing & Moving Forward

At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion Inclusion Justice Dignity and Hope. And we have fun!

Sounds pretty great doesnt it It is!

Concurrent Supportive Housing (CSH) works to provide addiction counselling and support to individuals living in a supportive housing environment. Addiction Treatment Workers within this program can expect to meet with participants in their home or communal space and involves traveling to different locations within the Waterloo Region. A housing first model this program aims to support those actively seeking to make change to their substance use as well as support those whose substance use may be affecting their ability to remain housed. Time with participants may involve psychotherapeutic supportive and skill-based counselling depending on participants stage of change and individual goals. Motivation interviewing and harm reduction approaches may frequently be used.

Moving Forward (MF) is a program designed to support individuals identifying as female who are pregnant or parenting children under the age of 6. The Addiction Treatment Worker will support program participants by working collaboratively with the staff team to facilitate program related activities including the facilitation of groups.

The Homelessness and Addiction Recovery Treatment (HART) Hub is a newly funded program aimed at addressing critical health and social needs in our community. The HART Hub will support individuals experiencing homelessness and addiction offering services that include addiction treatment housing support and collaborate care. The Addiction Treatment Worker will support program participants by working collaboratively with the staff team to facilitate program related activities including the facilitation of groups.

The HART Hub Supportive Housing team will operate a 12-bed transitional housing program where the focus is short-term housing and tailored support plans for individuals experiencing housing loss with the goal of fostering addiction recovery and housing stability.

** We are hiring for full-time Addiction Treatment Workers for both the Concurrent Supportive Housing & Moving Forward programs as well as the HART Transitional Housing program. Please indicate your preference on the job application. Schedule (CSH & MF): Monday to Friday generally daytime hours with the potential of taking on one evening shift per week as needed. Schedule (HART Hub Supportive Housing): Generally evening shifts (Wednesday to Friday 1pm to 11pm and Saturdays from 1:30pm to 11pm. Valid G class drivers license and access to a reliable vehicle may be required.

Successful completion of a Police Records Check (Vulnerable Sector) required.**

Key Responsibilities:

Supervise the residence to ensure program guidelines are being followed (some programs)

Establish and maintain a helping relationship with program participants while upholding appropriate professional boundaries

Facilitate psychoeducational and Recreational Groups

Provide support to program participants when accessing external providers including medical interventions as required

Assess complex situations and make appropriate decisions independently and as part of a team including crisis intervention risk assessment and safety planning

Complete administrative and household tasks

Maintain confidentiality in compliance with Personal Health Information Protection Act (PHIPA)

Complete documentation and data entry in accordance with agency and legislative requirements

Support with medication processes including communication with pharmacies and doctors reviewing and creating necessary medication documents and providing access to medication (some programs)

Schedule and conduct random urine screen drug testing

Work as part of a team including attending the team meetings trainings and regular supervision meetings

Participate in other program activities as required

Support onboarding and training of new team members

Commitment to ongoing professional development and training

Job Specific Knowledge/Skills:

Sensitivity to and knowledge of issues relating to and impacting on all genders and marginalized populations

Strong understanding of interpersonal skills and the ability to engage in meaningful conversations to develop rapport with individuals who use substances using a strength-based approach

Knowledge of and training in substance use including associated health risks;

Demonstrated capacity for accurate and efficient documentation and computer data entry

Demonstrated ability to calmly problem-solve in a fast-paced sometimes stressful environment;

Strong communication and listening skills

Ability to work independently as well as collaboratively with an interdisciplinary team

Ability to accept and apply feedback and take initiative

Commitment to work with and support training of students volunteers and new employees as required

Group facilitation and management skills

Commitment to ongoing professional development and training

Education/Experience:

Minimum College Diploma or University Degree in Related Field of Study required (i.e. social services social work addictions mental health community development etc.)

Knowledge and understanding of the complexities of substances problematic substance use and recovery oriented interventions required

Previous experience in a social service setting is considered an asset

Critical Skills:

Commitment to understand and uphold the mission and values of House of Friendship is expected

Exemplary emotional intelligence resilience communication conflict management and problem solving skills required;

Ability to work professionally as a team member with staff participants and community members

Experience or strong interest in working with diverse populations including people from various cultural backgrounds income levels and sensitivity to their needs;

Experience with and commitment to using an anti-racism anti-oppressive and trauma informed approach to consultation program design evaluations of processes and service delivery;

Demonstrated ability to create and maintain a positive work environment including the ability to navigate change in a positive and productive manner

Must be dependable professional flexible a team player and have a positive attitude;

Respectful supportive and engaging approach to persons with physical and/or cognitive disabilities addictions mental illness and other life challenges

Compensation:

At House of Friendship we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values House of Friendship is committed to ensuring fair market competitive and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive succeed and have a positive work experience.

House of Friendship compensation practices including our pay grid have been developed using documented leading pay practices in the not-for-profit sector including Pathways to Decent Work (Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.

We value the work that you do with fair pay and benefits:

Full-time benefit plan including Extended Health Care (EHC) Dental Group Life Accidental Death and Dismemberment (AD&D) Long Term Disability (LTD) Flexible Spending Account and Employee & Family Assistance Program; time off includes three (3) weeks of vacation 3 personal days and sick credits totaling approximately 12 days per year

Part-time benefit plan including Extended Health Care (EHC) Dental Group Life Accidental Death and Dismemberment (AD&D) Flexible Spending Account and Employee & Family Assistance; time off includes vacation pay and 3* personal days

We believe strongly in supporting the mental health of our team members including providing access to the Employee and Family Assistance Program $2000 for counselling services and our workplace Wellness and Psychological Health and Safety programs

We help you save for the future by providing a retirement plan that includes a matched Group Pension Plan as well as a Group RRSP and a Group Tax Free Savings Account

Rate of Pay:

At House of Friendship all compensation ranges are categorized under a series of grades and we base our payment structure on internal determining rate of pay a candidates past related experience will be taken into consideration.

Grade: 4

Min: $22.40

Mid: $25.40

Max: $28.90

Working Conditions:

Works as sole staff person on some shifts

Required to work intensively with program participants in emotionally charged situations

Required to assess situations and make decisions under pressure with minimal supervision or while working alone

May be required to remain at the facility for meal and other breaks on some shifts

Encountering participants at program sites who may be under the influence of alcohol or other drugs and/or experiencing symptoms of mental illness can be expected

House of Friendship is open and inviting to qualified candidates with lived experience.

House of Friendship supports justice equity diversity and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive work environment. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team and therefore our community can truly belong and thrive.

We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including but not limited to Indigenous Peoples members of racialized groups persons with disabilities women and members of the 2SLGBTQIA community.

If you require accommodations to be able to participate fully at any stage in the recruitment process including applying for this position please let us know so that we can discuss accommodation options. Accommodations will be provided upon request.

If you are as passionate as we are about serving the community lets talk.

To apply please submit your resume and cover letter here:

end of day June 11 2025.