Complex Claims Specalist
Complex Claims Specalist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Details
Carolina Casualtyis a member company ofW. R. Berkley Corporation an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability physical damage cargo and other insurance solutions for the commercial auto markets including trucking public transportation and others.
We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion collaboration innovation and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference then search no further.
The company is an equal opportunity employer.
Responsibilities
The primary role of a Complex Claims Specialist is to promptly and professionally ensure high quality claim handling by analyzing liability of claim submissions while making coverage determinations investigating losses conducting independent assessment as to the insureds exposure and moving cases towards timely resolution. You will be an effective source for help and support because of your deep knowledge and liability claim expertise.
Key Functionswill include but not be limited to:
The Complex Claims Specialist is a high-level adjuster role that adjudicates assigned claims within given authority and provides operational support to the claims team. This person also:
- Adjusts and resolves complex to severe commercial claims that may also include all phases of litigation for our Bodily Injury team.
- Plans and conducts investigations of high severity claims (including such activities as interviewing insureds witnesses and claimants collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability compensability and damages; determines need for and engages independent adjusters cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate.
- Assesses policy coverage for submitted claims and notifies the insured of any issues.
- With minimal supervision drafts complex coverage letters including reservation of rights and denial letters.
- Determines and establishes reserve requirements adjusting reserves as necessary during the processing of the claim.
- Reviews and analyses claim documentation and legal filings.
- Assesses actual damages associated with claims and confidently conducts negotiation within assigned authority limits to settle claims.
- Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company.
- Acts as senior technical professional on team assisting team members with escalated issues.
- Develops and maintains excellent rapport with our agency force insureds claimants experts attorneys and internal customers
- Attend mediations trials and overnight travel as needed.
Qualifications
- Bachelors Degree
- Demonstrates an advanced knowledge of claims case handling practices legal liability general insurance policy coverage and the states tort laws as normally acquired through a bachelors degree (or equivalent training) plus 3 to 5 years directly related work experience.
- Ability to investigate and evaluate complex liability claims.
- Ability to analyze available information and make effective decisions.
- Ability to evaluate damages and negotiate fair settlements.
- Advanced analytical skills.
- Advanced knowledge of coverage within the teams specialty or focus.
- Litigation and mediation management experience required.
- Excellent verbal and written communication skills.
- Strong background in auto and general liability coverage analysis particularly involving commercial claims with complex issues.
Additional Company Details
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Employment Type
Unclear
