Office Support Specialist 2025-01456
Office Support Specialist 2025-01456
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Job Description
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
This position provides administrative and fiscal support for the entire agency. The individual in this position is an integral part of the customer experience and acts as the first point of contact for our guests in person or on the phone. Interprets and applies policies procedures and guidelines while representing and serving Wyomings Livestock industry through protecting livestock health and verifying livestock ownership.
Human Resource Contact: Serenity Moffett / /
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.- Greets screens visitors interviews customers/clients to evaluate and determine needs and direct phone calls to appropriate staff.
- Processes sorts and routes incoming mail.
- Oversees receipt and distribution of office supplies for office and field staff within the agency.
- Maintains agency files and records; inputs data into databases.
- Coordinates with all unit inventory contacts to help maintain the agency-wide database of inventory.
- Performs financial processing functions for transactions for both routine and non-routine or unusual nature.
- Receives and examines fiscal documents to ensure necessary supporting documents and appropriate approvals are included with submissions.
- Audit Brand Inspection travel vouchers for payment.
- Enter WOLFS documents for payments.
- Bring to managements attention any unresolved matters.
- Will assist any unit within the agency with research recording and/or reporting of information and or special projects as they may arise.
Qualifications
PREFERENCES:
Preference may be given to those with front desk experience or office support experience.
KNOWLEDGE:- Knowledge of customer service principles interpersonal skills and multiline phone equipment and email.
- Advanced usage of Microsoft Office Suite including Excel and Access.
- Organization skills ability to prioritize work to maximum performance with little or no day to day guidance and adhering to deadlines.
- Ability to work as part of a team or independently.
- Must be tactful respectful and patient when dealing with members of the public and colleagues. Must be able to remain calm under pressure.
- Knowledge of State and Federal codes regulations and related statues.
- Thorough knowledge and understanding of Wyoming Statues and WLSB.
- Knowledge of basic accounting and business principles.
- Knowledge of data entry in the WOLFS system.
- Knowledge of computer program applications data management and record keeping
- Ability to be flexible and multitask.
MINIMUM QUALIFICATIONS:Education:
Associates Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR
Education & ExperienceSubstitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Certificates Licenses Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
- Typically the employee may sit comfortably to perform the work; however there may be some walking standing bending carrying light items driving an automobile etc.
- Special physical demands are not required to perform the work.
NOTES:
- FLSA: Non-exempt
- This is an in office position working Monday - Friday from 8-5.
Supplemental Information
Clickhere to view the State of Wyoming Classification and Pay Structure.
URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
