Delivery Project Manager

Our Vision

Flight Itinerary (About The Role)

Were looking for a talented and experienced Delivery Project Manager to join our team to help drive one of the largest and most unique airline transformation efforts the industry has ever seen. Youll work with marquee clients in the Middle East owning engagement strategy project plan and overall customer success for your area.

You are a detail-oriented tech-savvy project leader comfortable working as a primary point of contact directly with customers. You know how to organize the work of internal project teams and coordinate efforts with external stakeholders. As a delivery manager you have equally strong project management skills and airline subject matter expertise.

If you enjoy learning new challenging domains while working with world-class colleagues FLYR has what you seek.

What Your Journey Will Look Like (Responsibilities)

• Youll serve as a primary point of contact for the customer including working with external vendors supporting FLYR and our airline partners.
• You will be responsible for all aspects of project governance including reporting managing risks and issues and overseeing quality assurance.
• Youll facilitate collaboration between FLYR and the customer by scheduling coordinating and leading onsite and virtual meetings and events.
• Youll report to internal and external stakeholders to ensure stakeholders are appropriately informed on project status. You should be a gifted clear and concise communicator in both written and verbal mediums.
• Youll partner with Engineering and Product teams to ensure customer requirements are met with our platforms wide variety of solutions.
• Youll continuously work to identify and track dependencies and project risks and transparently communicate them to stakeholders.
• Youll be responsible for a thorough project change management process ensuring stakeholders are fully aware of all changes and any impact.
• Youll bring to bear strong experience in client-facing customer experience to help manage expectations and navigate uncertainty to progress.

What To Pack For This Trip (Qualifications)

• Qualified academic background preferably in project management business or a related technical field.
• 5 years of project management experience spanning cross-functional teams and involving customer relationship management.
• Expertise in airline commercial and/or operational systems including understanding the relationship and objective of tools such as PSS DCS Revenue Accounting Revenue Management fares scheduling loyalty and related tools.
• Strong technical skills with expertise in work management software preferably in Jira Confluence and other collaborative software.
• Experience leading hybrid global teams of engineers testers product owners and others in a matrix environment to deliver customer requirements.

Optional Carry-On (Preferred Qualifications)

• Experience in complex SaaS project management (agile methodologies) working alongside engineering teams preferably in the delivery of SaaS products to airlines.

First-Class Amenities

• A commitment to your career by keeping the conversation central to your growth.
• Dedicated learning and support to stimulate your growth.
• Generous PTO policy and flexible working arrangements.
• Top quality tech equipment so you can be at your best

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