Sr. Data Operations Support Manager - Operate
Sr. Data Operations Support Manager - Operate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
ManagerJob Description & Summary
At PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations reduce costs and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management technology and process optimization to deliver high-quality services to clients.Those in managed service management and strategy at PwC will focus on transitioning and running services along with managing delivery teams programmes commercials performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process tools and services.
Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects ensuring their successful planning budgeting execution and completion.
- Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
- Develop skills outside your comfort zone and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Job Title: Sr. Data Operations Support Manager
Level: Manager
Department: Data Operations
Role Summary:
The Sr. Data Operations Support Manager is a key leader within the data operations function tasked with enhancing the efficiency and effectiveness of data processes across the organization. You will oversee a team of data professionals set strategic objectives and ensure alignment with the organizations data governance and quality frameworks. Your role involves developing robust data quality assurance practices optimizing workflows and leveraging analytical skills to deliver actionable insights for business operations and strategic initiatives.
Key Responsibilities:
1. Team Leadership and Management:
- Oversee the data operations support team providing guidance training and development opportunities.
- Set performance goals and conduct regular evaluations to ensure team effectiveness.
2. Data Quality and Governance:
Develop and implement robust data quality frameworks to ensure data accuracy and reliability.
- Establish governance policies and procedures to manage the data lifecycle effectively.
3. Cross-Functional Collaboration:
- Work closely with IT business units and external vendors to streamline data processes and resolve issues.
- Facilitate cross-functional meetings to address data-related challenges and opportunities.
4. Process Optimization:
- Identify inefficiencies in current data operations and implement process improvements to enhance productivity.
- Utilize data analytics to drive decision-making and operational enhancements.
5. Performance Monitoring and Reporting:
- Develop dashboards and reports to track key performance indicators (KPIs) related to data operations.
- Analyze data trends and provide insights to senior management for strategic planning.
Mandatory Skills:
- Leadership experience in managing data operations teams.
- Expertise in developing and implementing data quality frameworks and governance policies.
- Strong analytical skills to analyze data trends and provide actionable insights.
Good to Have Skills:
- Experience in cross-functional collaboration with IT business units and external vendors.
- Ability to develop dashboards and reports for tracking KPIs related to data operations.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 29 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
Manager
Employment Type
Full-Time
