drjobs Senior Auto Appraiser

Senior Auto Appraiser

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1 Vacancy
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Job Location drjobs

Worcester, MA - USA

Yearly Salary drjobs

$ 75000 - 95000

Vacancy

1 Vacancy

Job Description

Job Description

Job Description: The Auto Appraiser is responsible for inspecting evaluating and estimating vehicle damage to determine repair costs in accordance with policy provisions and company guidelines. This role plays a key part in ensuring fair and accurate settlements while delivering exceptional service to policyholders claimants and repair facilities.

Compensation:

  • $75000 - $95000/year (based on experience)
  • 4 weeks of PTO 9 company holidays
  • 401(k) with generous company match
  • Full medical benefits

Requirements:

  • High school diploma or equivalent required; post-secondary education in automotive repair insurance or a related field preferred.
  • 2 years of experience in auto appraising auto body repair estimating or related field.
  • Proficiency in auto estimating software (CCC Audatex or Mitchell) required.
  • Working knowledge of vehicle construction and repair methods.
  • Strong communication negotiation and interpersonal skills.
  • Valid drivers license and the ability to travel to inspection sites as needed.
  • I-CAR or ASE certifications preferred.
  • MA state appraiser license or certification.

Key Responsibilities:

  • Conduct physical and/or virtual inspections of damaged vehicles to assess the extent of damage and determine repairability.
  • Prepare detailed repair estimates using industry-standard estimating software (e.g. CCC One Audatex Mitchell).
  • Negotiate repair costs and terms with body shops and vendors to ensure accuracy and cost-effectiveness.
  • Collaborate with claims adjusters to determine total loss vs. repair decisions and support claim resolution.
  • Maintain accurate and organized documentation of all appraisals photographs and communications.
  • Ensure compliance with all applicable state regulations and internal company procedures.
  • Provide excellent customer service by clearly communicating appraisal results and addressing questions or concerns.
  • Stay current on industry trends repair techniques and manufacturer guidelines.
  • Support fraud detection efforts by identifying suspicious damage patterns or repair practices.
  • May participate in catastrophe response efforts as needed.

#LI-CD5


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

About Company

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