Customer Service Representative
Customer Service Representative
Posted on :
01-06-2025
Employer Active
1 Vacancy
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Job Description
Monday - Friday 8:00am - 5:00pm with rotating 4-hour Sunday shifts. Must be onsite.
We Deliver the Goods:
Responsible for keeping all internal and external customers satisfied/happy with our company as their distributor and to accommodate them the best way possible. Solve customer problems which may include communicating with vendors and co-workers to obtain answers and reply to customers in a timely manner. Function as a team member within the department and organization as required and perform any duty assigned to best serve the company.
Duties:
Responsible for assisting all external and internal customers to include the following duties:
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively the Company) provides equal employment opportunity (EEO) to all applicants and employees regardless of race color national origin sex marital status pregnancy sexual orientation gender identity religion age disability genetic information veteran status and any other characteristic protected by applicable local state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the EEO is the Law poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
HS Diploma/GED
6 to 12 months of Customer Service
Preferred Qualifications
HS Diploma/GED and 2 years of College
1 to 2 years of Customer Service
Performance Foodservice PFGs broadline distributor maintains a unique relationship with a variety of local customers including independent restaurants and hotels healthcare facilities schools and quick-service eateries. A team of sales reps chefs consultants and other experts builds close relationships with customers providing advice on improving operations menu development product selection and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
We Deliver the Goods:
- Competitive pay and benefits including Day 1 Health & Wellness Benefits Employee Stock Purchase Plan 401K Employer Matching Education Assistance Paid Time Off and much more
- Growth opportunities performing essential work to support Americas food distribution system
- Safe and inclusive working environment including culture of rewards recognition and respect
Responsible for keeping all internal and external customers satisfied/happy with our company as their distributor and to accommodate them the best way possible. Solve customer problems which may include communicating with vendors and co-workers to obtain answers and reply to customers in a timely manner. Function as a team member within the department and organization as required and perform any duty assigned to best serve the company.
Duties:
Responsible for assisting all external and internal customers to include the following duties:
- Enter change and update orders
- Answer phone calls and emails
- Run analyze and send out reports
- Solving customers problems
- Set up Customer Accounts
- Attend trainings and Customer Service meetings
- Perform other related duties as assigned
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively the Company) provides equal employment opportunity (EEO) to all applicants and employees regardless of race color national origin sex marital status pregnancy sexual orientation gender identity religion age disability genetic information veteran status and any other characteristic protected by applicable local state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the EEO is the Law poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
HS Diploma/GED
6 to 12 months of Customer Service
Preferred Qualifications
HS Diploma/GED and 2 years of College
1 to 2 years of Customer Service
Performance Foodservice PFGs broadline distributor maintains a unique relationship with a variety of local customers including independent restaurants and hotels healthcare facilities schools and quick-service eateries. A team of sales reps chefs consultants and other experts builds close relationships with customers providing advice on improving operations menu development product selection and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Required Experience:
Unclear Seniority
Employment Type
Hourly
Key Skills
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