drjobs Service manager

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Job Location drjobs

Washington - USA

Yearly Salary drjobs

$ 100000 - 115000

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Jim Riehls Friendly Chrysler Dodge Jeep Ram
Summary:
The Service Manager is responsible for overseeing the service and repair of vehicles brought to the dealership. The Automotive Service Manager is responsible for operations profitability employee supervision and customer satisfaction in the service department.
JOB REQUIREMENTS
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED
  • Answers technical questions about vehicle problems warranties services and repairs.
  • Oversees service orders.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Assists in diagnosing vehicle problems.
  • Orders tools as necessary.
  • Oversees administration of warranty claims with warranty administrator.
  • Oversees training and supervising of service department employees.
  • Works with upper management to make service department hiring and discipline decisions.
  • Sets schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintains good working relationship with factory(s).
  • Attends required manager meetings.
  • Maintains effective employee relations
Job Requirements
  • Previous dealership experience required
  • Automotive Service Management experience required
  • CDK DMS Knowledge
  • Proven track record
  • Strong record of positive Customer Satisfaction results
  • Team-oriented
  • Valid in-state drivers license with good driving record
  • Submit to Background check and pre-employment drug test
Join our team as a Service Manager where you can make a significant impact on our operations while ensuring customer satisfaction through quality service!
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Work Days:
  • Monday to Friday
Ability to Commute:
  • Washington MI 48095 (Required)
Ability to Relocate:
  • Washington MI 48095: Relocate before starting work (Required)
Work Location: In person
Compensation: $100000.00 - $115000.00 per year

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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