Service manager
Service manager
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$ 100000 - 115000
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
The Service Manager is responsible for overseeing the service and repair of vehicles brought to the dealership. The Automotive Service Manager is responsible for operations profitability employee supervision and customer satisfaction in the service department.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED
- Answers technical questions about vehicle problems warranties services and repairs.
- Oversees service orders.
- Maintains Customer Satisfaction scores at or above company standards.
- Assists in diagnosing vehicle problems.
- Orders tools as necessary.
- Oversees administration of warranty claims with warranty administrator.
- Oversees training and supervising of service department employees.
- Works with upper management to make service department hiring and discipline decisions.
- Sets schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintains good working relationship with factory(s).
- Attends required manager meetings.
- Maintains effective employee relations
- Previous dealership experience required
- Automotive Service Management experience required
- CDK DMS Knowledge
- Proven track record
- Strong record of positive Customer Satisfaction results
- Team-oriented
- Valid in-state drivers license with good driving record
- Submit to Background check and pre-employment drug test
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday
- Washington MI 48095 (Required)
- Washington MI 48095: Relocate before starting work (Required)
Required Experience:
Manager
Employment Type
Full-Time
