Resorts and Events Support
Resorts and Events Support
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Job Description
- East Suffolk CouncilMelton East Suffolk House
- 27711 - 30060 (Band 4) Pro-rata
- Average 32 hours per week (variable)
- Permanent
East Suffolk Council is an exciting place to work delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk CouncilsAsset Management Team as Resort and Events Support.
Your role:
The post holder will join the Resort Team to support customer-focussed duties relating to Beach Huts in Felixstowe and to assist with the permission service which allows Events to be held on council-owned land in the East Suffolk district. The role requires an agile working approach practicality and the ability to positively represent our Beach and Event-space assets throughout the year. It requires a committed and responsible approach to deliver the service needs.
Day-to-day the work will include a variety of tasks including beach site visits inspections recording and monitoring customer-facing activities use of web-based booking/application systems checking and preparing facilities for and after hire and using your own initiative to resolve issues arising and follow response processes. Events work will include site visits inspections recording and monitoring customer-facing and web-based system use.
Please note the role will include weekend working as part of standard week. The post holder will be required to attend to suit bookings (events and hut hire) throughout the year with highest demand during main season. The role will include site visits and the post holder will require the ability to respond to attend site in Felixstowe area in under 1hour for the delivery of the service.
The hours are changeable over the year to meet the seasonal demands of the role. Working hours per week are variable with an average working week of 32hrs per week. 32hrs forms the basis of the regular salary. It is anticipated greater hours would be worked May September and lesser hours works October April. Working days will include Thursday/Friday/Saturday/Sunday/Monday. Bank holiday working will also apply.
This role would suit a person who thrives on an active and varied role. It includes outdoor working all year round. The role includes time at beach/events sites (Felixstowe seafront and Events spaces in whole district) and working from several ESC office bases. It requires someone with practical approach to support the service delivered by our small team with customer service and applying our policies and terms forming a important function of the role.
Previous applicants may re-apply.
Place of work: Registered office East Suffolk House Melton. Remote working will also apply (equipment provided).
What you will need:
The successful candidate will be flexible to respond to the demands and requirements of the seasonal services represented by the service area and have excellent communication skills care attention to detail and accuracy. An understanding of tourism or customer service delivery. The post holder will be able to act on instructions and be able to organise and prioritise own work responsibilities in the interest of the service area. The candidate will have obtained 5 GCSEs A C grade. The successful applicant will have their own transport (essential car user allowance will apply) and be able to work actively and responsively to deliver the service. It will a combination of site-based working some office and some home working. Some lone working will also apply.
If you think you have what it takes to be successful in this role even if you dont meet all of the essential requirements please apply. We would appreciate the opportunity to consider your application.
Why work for us
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Counciltake a look at our video and hear why our employees think it is such a great place to work (YouTube).
Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year increasing to 31 days after 5 years service plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones computers holiday and travel fashion and clothing health and beauty and many other products and services.
Find more information about what we offer in ourbenefits brochure (pdf).
The majority of our teams are working in an agile way with a mixture of home and office working depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate please contact the recruiting manager listed at the bottom of this advert.
For more information
For an informal discussion regarding this post please contact Sarah Garbutt Resort Manager on
Closing date: 13 June 2025
Interview date: 25 June 2025
How to apply
Step 1 -Read the advert and the Job Description and Person Specification
Step 3 -Complete the online application and upload your statement. Please note CVs are not accepted.
For more information check out the How to Apply section of our Career Site (URL).
Employment Type
Part-Time
