drjobs Field Service Representative - Controls (14792)

Field Service Representative - Controls (14792)

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Charlotte - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

The Field Service Representative - Controls is responsible for programming and editing controls systems machine wiring panel building debugging troubleshooting and documentation of complete control programs for custom automation equipment in the field.

Responsibilities

  • Program and develop control systems using PLCs (Rockwell) PCs (Ignition etc) servo drives robots (Fanuc Epson) and other specialized controllers specific to customer requirements utilizing ATS programming structure.
  • Troubleshoot controls and electrical equipment at the customers facility; execute the necessary adjustments to bring equipment up to running status.
  • Make programming changes online for retrofitting or upgrading equipment.
  • Report and correct abnormal equipment conditions and inaccurate actions by customer staff.
  • Ensure alignment of customer objectives with on-site work plan.
  • Review/suggest additional tools or equipment to better operate or maintain customer equipment.
  • Make recommendations to repair/replace only items that require repair/replacement.
  • When assigned as a project lead lead on-site team and communicate with customer and ATS Project Manager.
  • Operate machinery to demonstrate equipment operation and analyze malfunctions.
  • Supervise operators and maintenance workers in testing tuning and adjusting equipment to obtain optimum operating performance.
  • Consult with engineering personnel to resolve uncommon problems in system operation and maintenance.
  • Troubleshoot & adjust mechanical/electrical/controls equipment.
  • Coordinate third party vendors and assist to resolve technical issues.
  • Complete detailed Service Report for the services provided on a daily/weekly basis.
  • Resolve customer issues through follow-up communication.
  • This is a customer facing role where soft skills are just as important as your programming abilities. Communicate with internal and external customers to understand needs and support resources and solutions accordingly.
  • Travel to both domestic and international customer locations for long and short-term support.
  • Follow customers plant and safety regulations while at their facility.
  • Advise management on customer satisfaction and product performance; make suggestions for product improvements.
  • Must have experience with Robots (ABB Fanuc Epson) and Vision (SICK) systems.
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.

Qualifications

  • A post-secondary diploma or degree specializing in Programming and Engineering.
  • 5 years of experience in a hands-on automation/controls environment.
  • 5 years of experience programming Programmable Logic Controllers (PLC) and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software.
  • Database/Robot/Vision experience is preferred.
  • Well versed in pneumatic electrical and multiple controls systems.
  • Aptitude to read drawings reference manuals & assembly system instruction guides.
  • Ability to troubleshoot electrical panels and mechanical mechanisms interpret mechanical drawings electrical & pneumatic schematics.
  • Familiar with NEC & NFPA 79 & international electrical standards.
  • Capable of setting up Servos VFDs remote I/O Ethernet & Profibus networks as well as other electronic controls equipment.
  • Experience in working directly with internal and external customers to resolve problems.
  • Proficient with Microsoft Word & Excel.
  • Ability to read speak write & understand English in a professional manner.
  • Ability to work effectively in a fast-paced environment.
  • Excellent interpersonal & communication skills.
  • Ability and willingness to travel up to 85%
  • Must have valid Passport.
  • Must be eligible and able to travel domestically & internationally within 30 days from hire date as this is an essential job function.

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.