DescriptionBrief Job Description:
The Field Service Engineer:
- Provide consistent quality and support to customers across the region.
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role decision making responsibilities etc.)
- Assist Delivery of project site works on LV switchgear panels - Installation commission test and handover to client over multiple projects.
- Assist in the completion of preventative maintenance tasks for all aspects of LV switchgear panels.
- Preparation of all tools test equipment and site documentation for project/maintenance activities.
- Liaise with department internal procurement for any additional material requirements/manufacturing needs to close out snag lists.
- Completion of site related paperwork ensuring documentation is signed off by all relevant parties and uploaded to client portals in a timely manner.
- Responsibility for safe working practices on-site and ensuring all relevant HSE procedures are adhered to.
- Be willing to undertake varying levels of security clearance & criminal record checking for customer sites that have enhanced security procedures.
- Attend customer sites across a defined geographical area.
- Fully participate in an on-call rota (as defined locally).
Qualifications:
Required/ Minimum Qualifications:
- Minimum 3 years experience in a site / client facing role.
- Recognized qualification in an Engineering discipline.
Additional / Preferred Qualifications: -
- Experience with dealing with clients/customers in a professional manner.
- Familiar with all aspects of electrical panel testing & fault finding.
- Understanding of LV Switchgear and Protection devices.
- Good understanding of safe isolation and electrical safety.
- Familiar with maintaining accurate and detailed completion of test documentation.
- Experience with Client Factory Acceptance Tests / Site Acceptance Tests.
- Excellent communicator.
- Fully flexible to work additional hours on request.
- This is a site-based role and majority of work time will be based on-site or travelling.
- Full driving license.
Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)
- A significant number of afterhours and weekend work frequently scheduled with little notice.
- Travel on a daily basis to and from customer sites.
- Will be required to stay away from home or travel long distances.
- Occasional heavy lifting required.
- You will be expected to operate as part of a team.
- Participate on the 24/7 on call rota.
- May be required to travel abroad from time to time.
- You will be supplied with a Company uniform which must be warn at all times while working.
Time Travel Needed:
Required Experience:
Manager