Group Benefits Service Advisor
Group Benefits Service Advisor
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Job Description
HUB International is Canadas largest insurance brokerage and is dedicated to helping business and individuals evaluate their risks and manage their insurance needs.
We are hiring for two (2) Group Benefits Service Advisor! This is a full-time position starting as soon as possible at our Saskatoon office.
Duties & Responsibilities include:
Perform all customer service activities for assigned block ofbusiness including but not limited to:
- Assist with claims and underwriting inquiries.
- Provide superior customer service support to clients and advisors with respect to day-to-day administration of their employee benefits plan.
- Implement and service new group contracts for assigned block of business.
- Assist clientsadvisorsand staff to become self-reliant through various training related activities
- Prepare customized salesrenewaland education presentations
- Assist clients by explaining or discussing details of group benefit quotations and/or contracts with clients and plan administrators
- Gather data and documentation to support the sales process
- Preparation and delivery of requests for proposalquotationsand the annual client renewals
- Prepare client updates for presentation
- Assist the Sales Department in all service activities
- Other duties and special projects as assigned
- Adhere to Service Level Agreements (SLAs) and Company Code of Ethics and Business Conduct and meet target Key Performance Indicators (KPIs) as set out by Management
- Utilize the Company CRM system as set out by Management
- Report to the Executive
- Oversee and manage Regencys customer relations management system (Microsoft Dynamics 365) to ensure carrier renewals are provided to Regency Advisors within a reasonabletime frameto present to clients.
- Assist the Sales Advisors in their daily duties as necessary
- Issuing of travel policies using our corporate sales platform
- Ensure all electronic files and documents are properly label files and stored on the corporate website
Job Requirements:
- Life insurance license(if not currently licensed willing to pass the LLQP exam within the first 3 month)
- Valid drivers license
- Travelas appropriatewith the clients best interestas the goal
- Excellent interpersonal skills
- Excellent written and oral presentation skills
- Superior analytical skills
- Word processing skills personal computer skills (Microsoft Office WordPowerPoint Excel Dynamics)
- Highly organized work well under pressureprioritizeand meet deadlines
- Team spirited and desire to contribute to overall organizational success
If you are excited by the opportunity and want to be a part of a team that believes in integrity and service please click Apply Now.
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentRequired Experience:
Unclear Seniority
Employment Type
Full-Time
