Financial Services Representative

Join Our Team: Financial Services Representative

Are you passionate about helping others reach their financial goals Do you thrive in a role where no two days are the sameand where your knowledge understanding and problem-solving skills can truly make a difference

Sentinel Federal Credit Union is seeking a dedicated and service-focused Financial Services Representative to join our team. In this dynamic role youll be at the heart of our member experienceproviding personalized financial solutions guiding members through loan options supporting teller operations and opening new accounts. If youre ready to grow your career while making an impact in your community wed love to hear from you!

While previous experience is a plus Sentinel is prepared to provide robust on-the-job training for the right candidate.

What Youll Do

• Support Members Financial Journeys
  Originate and process consumer loans explain loan options and assist members with questions about rates credit and documentation.
• Build Relationships
  Open new accounts assist with account maintenance and provide thoughtful financial counseling and education.
• Deliver Exceptional Service
  Perform efficient and accurate teller transactions resolve member issues and ensure each interaction reflects our commitment to care and confidentiality.
• Lead and Learn
  Coach and support teller staff cross-train in related positions and participate in ongoing training conferences and team meetings.
• Keep Things Running Smoothly
  Process reports maintain loan and account documentation handle IRAs and support compliance with financial regulations and Credit Union policies.

Who You Are

• An enthusiastic problem-solver with a member-first mindset
• Skilled in handling financial transactions loans and account services
• Organized detail-oriented and adaptable to changing priorities
• A team player ready to share knowledge and support your peers
• Experienced in customer service banking or financial services (preferred)

Why Work With Us

At Sentinel FCU we believe in supporting not just our members but our employees too. Youll join a collaborative mission-driven workplace where your contributions are valued and your growth is supported.

Lets build brighter financial futurestogether.

Position Details:

Job Title: Financial Services Representative

Classification: Full-Time Hourly

Minimum Starting Pay: $18.30 - $23.50/hour with flexibility for highly qualified candidates

Benefits: Health Vision Dental Life Long-term Disability 401k PTO and more!

Expected Start Date: Immediate Hire

Location: Winner SD

Requirements/Preferences

• A minimum of 18 years of age is required.

• A valid drivers license may be required.

• High School Diploma GED or equivalent is required.

• College level education preferred.

• A minimum of 1 year of relevant experience is preferred.

• A combination of experience and education may be accepted.

• For promotional opportunities: no conduct or performance concerns/disciplinary actions in previous 12 months.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and stand for extended periods of time and occasionally reach stoop kneel bend and crouch. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include adequate near and far sight. Employees must possess the manual dexterity required to perform computer-related tasks. Employees must be able to read write and speak English proficiently and in a professional manner.

Ability Demands:

Ability to understand and follow complex written and oral instructions. Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others. Ability to express oneself clearly and concisely both orally and in writing. Ability to prepare and maintain confidential records and reports. Ability to gather assemble correlate and analyze facts and develop solutions. Ability to analyze statistics and financial data. Ability to assess needs of multiple members and prioritize requests to ensure that all members receive the highest quality of service possible. Ability to present a professional and personable personality that communicates to members and visitors that the credit union is a professional financial institution. Ability to interact with more than one department daily. Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances. Ability to use a rational and organized approach to completing tasks.

Resume and cover letter can be emailed directly to: