Client Manager (122763)
Client Manager (122763)
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Job Description
What you will do
We are looking for an experienced and proactive Client Manager to manage and grow our strategic partnership with a leading global bank. This independent role focuses on building strong client relationships expanding the scope of outsourcing services and ensuring seamless collaboration with internal delivery teams.
Your tasks
Build and maintain strong long-term relationships with key stakeholders and directors at the bank through regular face-to-face meetings
Identify and capitalize on new business opportunities as well as leverage upselling and cross-selling strategies to maximize client value and drive revenue growth
Drive performance excellence by achieving and exceeding KPIs related to revenue growth
Act as the primary point of contact for the bank ensuring effective communication and addressing their needs promptly
Propose and implement tailored outsourcing solutions that align with the banks requirements and strategic goals
Collaborate with delivery teams to strategically align IT specialists with projects ensuring seamless execution and exceptional outcomes.
Monitor service quality and recommend improvements to meet and exceed client expectations
Develop account plans to support the growth of the partnership with the bank and ensure alignment with organizational goals
Provide regular updates to internal stakeholders on account progress challenges and opportunities
Your skills
Minimum of 5 years in account management business development or client engagement preferably in IT outsourcing or consulting within the banking and IT sector
Familiarity with IT outsourcing and an understanding of key IT roles preferably with working knowledge of staff augmentation projects
Familiarity with the financial technology solutions
Proven ability to manage and grow key client accounts
Knowledge of Agile methodologies or IT project delivery processes
Excellent communication and negotiation skills with the ability to build relationships with senior-level stakeholders
A self-starter with a strategic mindset and strong problem-solving abilities constantly seeking new opportunities and anticipating client needs
Willingness to travel regularly for face-to-face client meetings
A masters degree in business IT or a related field is a plus
We offer you
Working in an experienced dynamic and dedicated senior peer team
High autonomy ownership and opportunity to deliver impact at a local and international level
Opportunity to contribute to the growing success of a high-performing leading technology and consulting firm with a global presence
Collaborative flexible and supportive work environment that fosters innovation and job satisfaction
Access to emerging technology top partners and the opportunity to shape the future of digital transformation
Exciting career ability to diversify roles and growth opportunities
Competitive salary and extra benefit package that can be tailored to your personal needs (private medical coverage sport & recreation package lunch subsidy life insurance etc.)
Flexible contract of employment
Required Experience:
Manager
Employment Type
Full Time
