Middleware Support Developer

Job no: 504763
Work type: Ongoing Full Time
Location: Sydney
Categories: IT/Technology

• On-call compensation structure
  
• 15.4% ABC nominated superannuation contribution
  
• Hybrid working opportunity
  
  

About the ABC

The ABC is the nations most trusted and independent source of Australian conversations culture and stories. With over 4000 employees from diverse backgrounds across over 50 locations around Australia and overseas we are proud to create curate and deliver high-quality content that informs educates and entertains Australian communities.

About the Role

Based in Sydney the ABC Enterprise Technology and Platforms team is seeking a Middleware Support Developer with knowledge and hands-on experience in integration support and development. In this role you will proactively monitor manage and support ABCs middleware platform to ensure compliance with the agreed service levels. You will contribute significantly to the building and integration of application solutions on the MuleSoft platform to meet agreed business requirements.

• Carry out very complex technical work and provide highly advanced operational support and management of the middleware platform and integration applications to agreed service levels including monitoring and capacity management.
• Troubleshoot second level support incidents and problems within service level timeframes providing quick workarounds followed appropriately by develop/test/release application fixes to resolve in reasonable timeframes.
• Collaborate with business and technical stakeholders to understand and analyse business requirements; and design develop test and deliver technical solutions for system integration enhancements and develop new integrations in accordance with the ABCs middleware development standards and best practices.
• Contribute significantly to the transition of integration solutions into business as usual.
• Prepare and maintain API design documents technical specifications and code; lead the development and maintenance of system documentation and technical procedure documentation; and manage the consistency of application environments and source code repositories.
• Provide guidance to less experienced colleagues and contribute to the continuous improvement of quality output by performing technical reviews and process improvement planning. Execute unit system and performance testing and ensure deliverables conform to quality standards and guidelines.

About You

You possess sound judgement an ability to convey or translate complex information to a diverse range of technical and non-technical audiences and display excellent leadership qualities that enable you to meet deadlines efficiently. You are willing and able to work outside of rostered hours in compliance with an on-call roster as required. A MuleSoft Certified Developer (Mule 4) certification is highly regarded.

• Outstanding experience providing integration platform and application support in a multi-client multi-application complex technical 24x7 environment with a particular emphasis on integration with cloud on-premise and SaaS applications.
• Highly advanced analysis and problem-solving skills with a proven ability to proactively identify very complex issues and provide resolutions including ability to debug diagnose and fix production issues within SLA requirements within SLA requirements.
• Significant experience in application support and management of MuleSoft Anypoint Platform including CloudHub Anypoint Exchange Design Center API Manager and Runtime Manager.
• Extensive experience in the development and support of API based integration solutions involving MuleSoft AWS technologies SaaS and on-premise systems and authentication and authorisation with Microsoft Entra/Azure AD and OAuth 2.0.
• Excellent design and programming skills in SOA API Java and ESB technology including the development of API-led integration solutions.
• Extensive experience working with integrated CI/CD pipelines including build deployment and test automation using Bamboo GitLab BitBucket Maven MUnit and Git.
• Demonstrated highly advanced knowledge and experience in the day-to-day use of ITIL processes (incident problem and change management) and experience with ITSM tools such as ServiceNow.

Key technologies:

• MuleSoft AnyPoint Platform
• API development: RAML REST JSON WSDL SOAP XML JMS SQL DataWeave and MuleSoft connectors.
• Java and ESB technologies
• Integrated CI/CD pipelines including build deployment and test automation using Bamboo BitBucket Maven MUnit and Git
• AWS Technologies: including but not limited to SQS SNS S3 AWS Transfer Family

Job Description:MIDDLEWARE SUPPORT

In line with our focus on diversity and inclusion applications are strongly encouraged from Indigenous Australians people from a range of cultural and linguistic backgrounds people with disability and LGBTQA individuals. The ABC also aims to achieve a gender-balanced workforce.

To request recruitment and selection information in alternate formats request adjustments or if you have accessibility requirements please contact

For further information on this position please contact Sujoy Mondal Middleware Team Leader via email

We are unable to accept email applications; please ensure you submit your application through our online portal.

We respectfully request that Recruitment Agencies do not submit applications for this position.