Area Director of Operations
Area Director of Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Area Director of Operations (ADO) is responsible for ensuring proper external recruitment staffing and retention of field and office staff along with sales. The ADO works closely with the clinical management team to provide supervision and direction to internal staff in multiple locations to achieve the offices financial/operational goals objectives and standards of performance. In this role you will report to the Regional VP and GM of Long Term Care Division.
Duties/Responsibilities:
Ensures that capable field and office staff are recruited hired and retained
Ensures the overall operational financial and sales success of assigned offices
Works closely with the clinical leaders to attain the agency goals regarding finances budgets staffing outcomes and operations
Maintains excellent relationships with all internal and external customers and agencies
Displays effective leadership and relationship building skills
Develops and refines business acumen leadership and all aspects of customer service for internal operations staff
Ensures adherence to the policies and procedures of company and holds staff accountable for carrying out the duties and processes as outlined in company directives/manuals
Ensures cost containment effective utilization of staff within staffing guidelines
Demonstrates an ability to identify and solve problems with initiative/good judgment to reach quality decisions
Mentors and supervises the branch Director of Operations (DOO)
Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships
Meets all deadlines on special projects as assigned
Maintains confidentiality of all employees patient/client and company issues
Adheres to and promotes the Compliance Plan; contributes to quality initiatives through the Quality Assurance Performance Improvement (QAPI) process
Ensures compliance with all State Federal local accrediting bodies and company standards pertaining to staffing/intake recruitment screening hiring process and retention
Ensures that human resources/compliance requirements are met for all staff
Ensures that all staff are oriented with policies and guidelines
Covers for DOOs and other branch operations duties when necessary
Performs all other job duties as assigned
Required Skills/Abilities/Knowledge:
Demonstrated leadership capabilities in sales and operations
Achieves targeted goals and revenues
Excellent public relations ability interpersonal skills and professional telephone manner
Complies with accepted professional standards and practice with all associated governing agencies
Excellent organizational skills with attention to details and consistent follow-up
Excellent business decorum and appearance
Excellent computer skills
Travel required
Education/Experience/Licenses/Certifications:
Bachelors degree in Business/Marketing/Communications/Provider Relations (preferred)
Minimum of two years health care experience required in a supervisory/management capacity
Benefits Perks of Joining the Team Select Family
Medical Dental and Vision Insurance
Paid Time Off and Paid Sick Time
401(k)
Referral Program
Pay Range: $100000 - $130000 / salary with bonus
Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race color religion national origin sex sexual preference disability political belief veteran status age or any other status protected by law. Team Select Home Care is an employment-at-will employer.
Required Experience:
Director
Employment Type
Full-Time
