Print Production Supervisor - Onsite (Night Shift)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! Were seeking a Supervisor of Print Production Operations to join our dynamic team in South Windsor Connecticut. In this role you will be responsible for all facets of print production including all printers. This includes developing and implementing strategies to improve PEQ (Productivity Efficiency and Quality) along with overall talent development of all associates. The Supervisor is responsible for ensuring that appropriate staff levels are maintained and all associates are properly trained to perform their functions ensuring that all SLAs are met in a timely manner.

The work hours for this position are Monday - Friday 6:00 PM - 2:30 AM ET. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities:

• Maximizes productivity efficiency and quality by working with all internal clients and external vendors. This will include but is not limited to account management quality control production staffing vendors and technical support.
  

• Ensure that all equipment problems are addressed with the appropriate vendor (Tech Support) on a timely basis. Document downtime correctly for each instance.
  

• Coordinate with all departments ensuring that all materials are printed and in accordance with our client commitments/deadlines.
  

• Work with management to review expected volumes and identify appropriate staffing levels. Assist the manager in communicating staffing requests to temp agencies to ensure night shift temp requirements are met. Work with management to develop staff schedules to meet department and business commitments.
  

• Responsible for ensuring that all testing is completed in a timely manner with accurate documentation. Working with all parties to ensure that all new products hardware and software are thoroughly tested prior to approval and that the implementation process is completed to department standards
  

• Design and implement daily production reports that monitor productivity quality unit costs and backlogs. Ensuring that the reports are prepared in a timely manner and that the data is accurate and used to improve overall PEQ.
  

• Cross-train staff to ensure that multiple backups are available to support each function on the night shift. Assist management in documenting operator procedures and ensure that staff are appropriately trained to perform their required functions. Identify key staff/top performers and implement plans to help them reach their full potential through various training and work assignments.
  

• Provide technical assistance to operators with respect to resolving file problems troubleshooting issues on the inserters etc.
  

• Prepare and deliver periodic performance reviews and development plans for assigned staff. Effectively deal with personnel-related issues and ensure that the assigned staff is effectively managed.
  

• Monitors and addresses all inventory concerns with Account Management and Procurement as needed.
  

Qualifications:

• High school diploma or equivalent required associates or bachelors degree preferred
  

• 3-5 years supervisory experience leading a team in a high-paced environment along with 1-2 years of relevant print/mail production or manufacturing experience preferred
  

• 3-5 years print maintenance experience preferred
  

• Strong skills with Microsoft Office suite (Word Outlook and Excel including knowledge of pivot tables advanced formulas file linking charts/graphs etc.)
  

• Strong interpersonal skills. Must be able to work effectively in a team environment and promote teamwork.
  

• During Month Ends and as the business requires must be available to work extended hours to meet SLAs for the different clients serviced

The salary range for this position is: $65000 - $75000 annual.Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Bonus Eligibility:Bonus Eligible

Benefits Information:Please visitfor more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.