Senior Product Researcher
Senior Product Researcher
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Job Description
About Nintex:
At Nintex we are transforming the way people work everywhere.
As the global standard for process intelligence and automation were trusted by over 10000 public and private sector organizations across 90 countries. Our customers from industry giants like Amazon Coca-Cola and Microsoft rely on the Nintex Platform to accelerate their digital transformation journeys by managing automating and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing theirvery best work every day. Collaboration is constant our workplace is fun the environment is fast-paced and we value our peoples curiosity ideas and enthusiasm. Driven by passion and accountability we take initiative measure progress and deliver results. Our culture fosters innovation and problem-solving fueled by curiosity and a commitment to thinking big. Together we move with agility prioritize customer needs and build unity through empathy leaving a positive impact wherever we go.
About the role:
Were looking for a Senior Product Researcher to lead user research initiatives that drive product innovation and enhance user experience across our platform. In this role youll design and execute research studies ranging from exploratory interviews and diary studies to usability testing and survey to uncover actionable insights. Your findings will directly influence product strategy feature prioritisation and design decisions. Youll collaborate closely with product managers designers engineers and fellow researchers to ensure our products are intuitive valuable and aligned with user needs. We work hybrid in Melbourne.
Your contribution will be:
- Develop and write research plans that align with product goals and timelines
- Design and conduct both primary (e.g. interviews usability tests diary studies) and secondary (e.g. competitive analysis literature reviews) research to understand user needs behaviours and pain points
- Recruit and manage participants for research activities
- Conduct qualitative and quantitative research using methods such as interviews diary studies usability tests and surveys
- Analyse and synthesise findings into clear actionable insights
- Deliver tailored research reports and presentations to stakeholders across the business
- Collaborate with cross-functional teams to align research with product and business goals
- Track and measure user satisfaction and usability over time
- Contribute to the growth of our research practice including exploring the use of AI in research
To be successful we think you need:
- 5 years UX/Product research experience ideally in a SaaS environment
- Strong qualitative research skills and familiarity with a range of methodologies
- Proven experience conducting research with external customers
- Excellent communication skillsboth written and verbal
- A collaborative mindset and ability to work cross-functionally
- Passion for technology AI and solving complex user problems
- A curious empathetic and strategic thinker
- Ability to work adjusted hours (6am/7am start to sync with your US team)
Whats in it for you
Nintex has a hybrid working model enabling us to build culture learn and grow together. We intentionally connect and collaborate while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
While our offerings differ from country to country we offer our entire global workforcean array of exciting perks and benefits including
- Global Gratitude and Recharge Days
- Flexible paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact paid volunteer time and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow and an incredible global community
View more about our benefits here:
We are a 2023 Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Senior IC
Employment Type
Full Time
