Associate Solutions Engineer
Associate Solutions Engineer
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Job Description
Associate Solution Engineer
Associate Solutions Engineers (ASE) partner with our sales team to bring our HubSpot platform and products to market. The core role of an Associate SE is to help our sales team close deals by providing high-velocity product expertise and deal support that helps customers solve their business needs with our tools and accelerate product fit alignment during the sales process to help achieve our mission:Helping Millions of Organisations Grow Better.
Your Role at HubSpot
As an ASE you will work with our sales reps to answer questions strategise on opportunities and join prospect calls. Your role enhances the sales experience by helping prospects recognize the value of our product lines and ensure product fit instilling confidence that HubSpot meets their technical and business needs.
The sales reps youll align with expect you to be a subject matter expert on our Sales Marketing & Content products the competitive market and how HubSpot solves for the customer. Youll provide guidance on best practices for setting up using and succeeding with these tools helping customers see how they work together seamlessly to grow their business and create a positive impact for their customers.
Responsibilities of an Associate Solutions Engineer:
- Always be learning about HubSpots platform and products as they & the market evolve around us.
- Partner with sales reps to quickly progress opportunities through internal prep work and deal support customer-facing meetings demo support and solution building.
- Consult on use cases and make product recommendations via Slack Loom & Zoom to move deals forward.
- Support reps in progressing deals by answering technical questions offline or on calls with prospects building custom assets and making demo recordings to be used at scale.
- Be beta-tolerant and customer-centric. Our platform is always evolving to delight our customers so its important to expect changes as you go to market.
What Youll Bring to Succeed:
- 1 years of experience in a technical sales or customer-facing role fueled by a genuine interest in a Sales/PreSales career.
- Tech-savvy with an aptitude for understanding technical concepts (APIs web technologies) and a commitment to deeply learning our products and the MarTech landscape.
- Exceptional communication and storytelling skills to articulate product value address business needs and instill customer confidence.
- A collaborative team player adept at partnering with sales to progress opportunities achieve targets and drive customer success.
- Insatiable curiosity for business and technology a proactive growth mindset and a passion for helping customers and sales teams succeed (HubSpot certifications are a plus).
Our Team Culture
We are a team of enthusiastic Solutions Engineers working from various locations in Australia Singapore India and Japan. We support each other and share knowledge not just within our own team but across the global Presales organisation at HubSpot. We thrive in a psychologically safe and inclusive environment where everyones opinions are equally valued and heard. And yes we have some fun along the way!
As our CTO and Co-founder Dharmesh Shah said during his keynote at INBOUND 2020: Diverse teams are the best performing teams! You can also check out this article from our EMEA SE Manager: How We Value Diversity in Pre-Sales.
Why HubSpot
We believe in a flexible inclusive work environment where you are empowered to balance work and life. At HubSpot we respect the boundaries people set for themselves and prioritize their well-being.
In addition to a supportive work culture we offer:
- Flexible Work Environment: Work from home or from our Sydney office.
- Generous Benefits: Flexible time off paid sabbaticals education allowance (up to USD $5000) fitness reimbursement and more.
- Training & Development: Continuous learning opportunities to help you grow in your career.
- Inclusive Diverse Team: Join a global team aligned with HubSpots HEART valuesHumility Empathy Adaptability Remarkability and Transparency.
Life at HubSpot is certainly busy and it can be a bit hectic sometimes but we respect the boundaries people set for themselves to manage both life and work. You might enjoy this short video on Linkedin by Dan the manager of the ANZ Solutions Engineering team about how much this flexibility means to him as a parent.
Check out the HubSpot Website to see all our wonderful Benefits
Ready to Join Us
We dont expect you to be an expert at everything. Extensive on-the-job training will be provided to the successful candidate. Apply now and join a team of passionate driven HEART (Humble Empathetic Adaptable Remarkable Transparent) professionals!
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing sales service and website management products that start free and scale to meet our customers needs at any stage of growth. Were also building a company culture that empowers people to do their best work. If that sounds like something youd like to be part of wed love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code which has more than 5M views and learn about our commitment to creating a diverse and inclusive workplace too. Thanks to the work of every employee globally HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work Comparably Fortune Entrepreneur Inc. and more.
Headquartered in Cambridge Massachusetts HubSpot was founded in 2006. Today thousands of employees across the globe work remotely and in HubSpot offices. Visit ourcareers website to learn more about the culture and opportunities at HubSpot.
By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. HubSpotsPrivacy Noticeexplains what personal information we may process where we may process your personal information our purposes for processing your personal information and the rights you can exercise over HubSpots use of your personal information.
Required Experience:
IC
Employment Type
Full Time
