Principal Product Manager

Help us change lives

At Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career an inclusive culture and robust benefits to support your life while youre working to help others.

Position Overview

At Exact Sciences we are cancer fighters. We are united by our mission to change lives by providing earlier smarter answers. Through advances in cancer detection and treatment guidance we will help eradicate the disease and the suffering it causes.

The Principal Product Manager is responsible for defining the roadmap and driving delivery of 2 product areas. In defining the journeys this position must account for a holistic Service Design which encompasses all touchpoints with a given customer both digital and physical. The Product Manager will support the product teams by participating in projects of high complexity. This position supports ensuring that business user and technology needs are met through continuous analysis iteration solutioning and delivery. Their responsible product area could be a set of digital solutions or customer experiences. This position enjoys both the strategic work of finding the best solution and the implementation work of how best to bring it to life for maximum impact. This person excels at working with business stakeholders across the organization to bring new initiatives to life for example: lab compliance logistics and beyond. You possess strong leadership skills including the ability to influence multiple stakeholders and leaders without direct authority.

Essential Duties

Include but are not limited to the following:

• Be the lead voice of the customer for 2 product areas for all outside stakeholders to ensure their needs are heard and that the delivery teams are getting the support needed.
• Lead collaboration with delivery teams which would include the most senior Product Manager accountable for the totality of a given product and the Value Management team to develop product-level digital Objectives & Key Results (OKRs) measurement and reporting.
• Develop and communicate a strategic vision for their product areas
• Provide strategic guidance and direction to the team ensuring alignment with company-wide initiatives and priorities.
• Engage and influence stakeholders across the organization including executives to build buy-in and support for new products or features.
• Foster a culture of collaboration and teamwork across functions to drive collective success and overcome organizational silos.
• Conduct thorough market analysis to identify opportunities for growth and differentiation within the provider experience domain.
• Stay abreast of industry trends competitor activities and customer needs to inform strategic decision-making through innovation and experimentation.
• Lead defining and tracking KPIs based on Journey OKRs to garner actionable insights.
• Collaborate with cross functional teams to produce Service Design deliverables (e.g. Service Blueprints) that define journeys and experiences that are integrated cross-touchpoint cross-products cross-Customer Type and Cross-Experience.
• Lead product level experience and technical discovery for 2 products with support from business partners experience design research and delivery teams (may include co-creation workshops and/or prototyping).
• Create and maintain scope and roadmap empowered to make final prioritization decisions for 2 products.
• Lead definition of Epics User Stories acceptance criteria for 2 products and ensure they are understood by delivery team.
• Lead grooming and prioritizing backlogs for 2 products to ensure work is in line with strategy and OKRs which includes and is balanced across new development non-functional requirements and other technical work that leverages OKR and KPI data research industry trends etc.
• Provide guidance coaching and technical expertise to other product managers.
• Review work completed by the squad provide feedback and accept work as applicable.
• Understand and help coordinate inter-delivery team and external dependencies as applicable.
• Support the team in feature demos for stakeholders providing product expertise peer training and consultation where necessary.
• Communicateproject goals clearly to employees to ensure understanding and success in achieving them.
• Uphold company mission and values through accountability innovation integrity quality and teamwork.
• Support and comply with the companys Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.

Minimum Qualifications

• Bachelors degree in Life Sciences Engineering Marketing Business Finance or related field of study; or High School Degree/General Education Diploma and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelors degree.
• 10 years of relevant professional experience as outlined in the essential duties.
• Extensive experience leading cross-functional teams to deliver products/services.
• Extensive experience applying techniques and methods of modern product management product discovery and product delivery along with expertise with product management platforms and tools
• Extensive experience facilitating the development of product vision strategic roadmaps and go-to-market strategy for services and products as part of a broader end-to-end user experience.
• Expert problem-solving organizational and analytical skills with the ability to evolve product strategy based on research data and industry trends.
• Expert business analysis skills; including but not limited to process and user flow definition and business KPIs.
• Extensive experience translating complex user business operational and technical requirements into clear epics features stories and acceptance criteria.
• Experience with A/B testing user testing user interviews and conversions funnels.
• Experience in relationship building motivation and curiosity to bring together different personalities for creative thinking and collaborative solutioning.
• Extensive experience engaging with engineers designers researchers SMEs and company leaders in a constructive and collaborative relationship where you can both learn and influence.
• Strong leadership skills including the ability to influence multiple stakeholders and leaders without direct authority.
• Excellent written and verbal communication skills with the ability to agilely adapt to the respective audience (team member to senior leadership).
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Understanding of the principles of the Scaled Agile Framework (SAFe)
• Experience working with clinical curation scientists or as a clinical scientist
• Familiarity with CAP/CLIA or FDA/EMA regulatory guidance
• Background in human genetics
• Experience in the software healthcare industry
• Understanding of user experience and human-centered design

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.

Not ready to apply Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability protected veteran status and any other status protected by applicable local state or federal law.

To view the Right to Work E-Verify Employer and Pay Transparency notices and Federal Federal Contractor and State employment law posters visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.